FatFace
Unit 1-3, Ridgway, Havant,
Hampshire, PO9 1QJ,
United Kingdom
Hampshire, PO9 1QJ,
United Kingdom
44 16 2266-3386
Retail
FatFace Technographics
FatFace Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FatFace and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2400 FatFace employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FatFace has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, NGA ResourceLink for Core HR in 2018, HP Engage Go for Point Of Sale in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FatFace is running and its propensity to invest more and deepen its relationship with Microsoft , Adyen , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FatFace revenues, which have grown to $322.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FatFace intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FatFace Tech Stack and Enterprise Applications
FatFace ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2020 | 2024 |
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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FatFace HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NGA HR | Legacy | NGA ResourceLink | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Fat Face implemented NGA ResourceLink as its Core HR solution and extended the platform by adding NGA Human Resources MyTeam to deliver manager self service. The deployment targeted store managers across Fat Face retail locations in the United Kingdom, addressing the need for accurate data capture for starters, leavers and other staff changes and accelerating the processing of those events through the existing ResourceLink HR and payroll environment.
NGA Human Resources MyTeam was configured as a manager self service module within the existing ResourceLink HR and payroll solution, providing form-driven capture of new hires, terminations and personnel updates. The implementation focused on functional workflows typical of Core HR, including data entry controls, role-based access for store managers, and integration of submitted personnel events into ResourceLink payroll processing so HR could validate and complete downstream actions.
Operational ownership remained with HR and payroll teams, with store management enabled to own frontline data entry and day to day personnel maintenance. The rollout emphasized process change to empower managers, reduce bottlenecks in event capture, and ensure staffing records were processed more quickly in the NGA ResourceLink Core HR environment.
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FatFace ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hewlett Packard Enterprise | Legacy | HP Engage Go | Point Of Sale | ERP Services and Operations | Kfp Total It Solutions | 2021 | 2021 |
In 2021, FatFace deployed HP Engage Go as its Point Of Sale platform across stores in the United Kingdom and the United States. The program rolled approximately 450 HP Engage One/Go POS devices into about 180 UK stores and approximately 50 devices into around 20 US stores, creating a standardized in-store POS footprint for retail checkout and omnichannel order capture.
The HP Engage Go implementation was configured to support core Point Of Sale capabilities including in-store checkout workflows, payment acceptance, omnichannel order capture and inventory lookup typical of retail POS deployments. Hardware configuration centered on HP Engage One and Go form factors at the store edge, with software provisioning aligned to point of sale transaction flows and retail associate user interfaces to streamline checkout and returns processes.
Delivery and operational support were provided by Kfp Total It Solutions, which managed the rollout across UK and US store networks and continues to provide break fix support. The implementation impacted store operations and omnichannel fulfillment teams, and was delivered on time and on budget according to project reporting, establishing HP Engage Go as the in-store Point Of Sale solution for FatFace.
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Point Of Sale | ERP Services and Operations |
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2021 | 2021 |
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FatFace Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2013 | 2013 |
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FatFace Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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FatFace Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2014 | 2014 |
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FatFace eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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FatFace CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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FatFace ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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FatFace TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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FatFace PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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FatFace IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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FatFace CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at FatFace
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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E-Commerce, Marketing and Brand Director | Director | Marketing | |
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CFO | CXO | Finance | |
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CEO | CXO | Finance | |
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BI Development Manager | Manager | IT | |
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Director of IT | Director | IT | |
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Finance Director | Director | Finance | |
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Head of Commercial Finance | Director | Finance | |
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Finance Project Manager | Manager | Finance | |
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Apps Being Evaluated by FatFace Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FatFace IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FatFace digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD FatFace Technographics
FatFace is a Retail organization based in United Kingdom,
with around 2400 employees and annual revenues of $322.0 million.
FatFace operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, NGA ResourceLink and HP Engage Go,
covering areas like ERP Financial, Core HR and Point Of Sale.
FatFace has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, NGA HR and Hewlett Packard Enterprise.
FatFace recently adopted applications including
Klarna Payments in 2021, HP Engage Go in 2021 and HP Engage One in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FatFace’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FatFace’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FatFace technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.