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Enterprise Software & Cloud Applications Purchased by FCA US

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Vendor	Old Product	New Product	Function	Market	Users	VAR/SI	When	Live
Oracle	SAP CRM	Oracle Service Cloud (ex RightNow)	Customer Experience Platform	CRM	n/a	Direct from vendor	2014	2014

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IT Decision Makers and Key Stakeholders at FCA US

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First Name	Last Name	Title	Email	Phone