Dallas, 75201, TX,
United States
Federal Reserve Bank of Dallas Technographics
Federal Reserve Bank of Dallas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Federal Reserve Bank of Dallas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Federal Reserve Bank of Dallas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Federal Reserve Bank of Dallas has purchased the following applications: Qualtrics CustomerXM for Customer Experience in 2021, Finastra Misys FusionCapital Opics for Treasury Management in 2009, Akamai CDN for Content Delivery Network in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Federal Reserve Bank of Dallas is running and its propensity to invest more and deepen its relationship with Qualtrics , Webtrends , Finastra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Federal Reserve Bank of Dallas revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Federal Reserve Bank of Dallas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Federal Reserve Bank of Dallas Tech Stack and Enterprise Applications
Federal Reserve Bank of Dallas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics CustomerXM | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, the Federal Reserve Bank of Dallas deployed Qualtrics CustomerXM on its website. Qualtrics CustomerXM is being used as a Customer Experience platform to capture web visitor feedback via on‑page surveys and web intercepts, centralize qualitative feedback from digital channels, and surface experience analytics for public‑facing content.
Configuration emphasizes survey orchestration, experience analytics dashboards, and routed feedback workflows to internal stakeholders, aligning with customer experience operational processes for the bank's public website. Operational coverage is focused on digital engagement on dallasfed.org, supporting research, communications, and user experience evaluation rather than core transactional systems, and governance was implemented through web content and privacy controls to manage survey cadence and respondent data in a regulated banking context.
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Marketing Analytics | CRM |
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2016 | 2016 |
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Federal Reserve Bank of Dallas TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Misys FusionCapital Opics | Treasury Management | TRM | n/a | 2009 | 2010 |
In 2009, the Federal Reserve Bank of Dallas implemented Finastra Misys FusionCapital Opics as a Treasury Management application to centralize securities transaction processing and treasury operations. The deployment focused on running OPICS as a multi-million-dollar internal application to support the bank’s securities workflows and transaction handling for exchange activity.
Finastra Misys FusionCapital Opics was configured to provide core Treasury Management capabilities including trade capture, settlement processing, position keeping, accounting interfaces, and transaction-level controls. Implementation work concentrated on configuring reconciliation rules, end-of-day position processes, and automated posting to internal ledgers consistent with treasury operations best practices.
Operationally the OPICS implementation supported New York Stock Exchange transactions and daily processing, with the application handling secure transaction flows and interfacing with exchange message streams and settlement rails. The system operated across treasury operations and securities settlement teams, providing a single system of record for transaction lifecycles and operational custody workflows.
Governance emphasized team-level self-organization, with staff guided on agile operational practices while working daily on the OPICS application. Security controls and operational runbook practices were applied to ensure New York Stock Exchange transactions were handled securely, and the deployment aligned Finastra Misys FusionCapital Opics with the Federal Reserve Bank of Dallas treasury operations business function.
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Federal Reserve Bank of Dallas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai CDN | Content Delivery Network | IaaS | n/a | 2016 | 2016 |
In 2016 the Federal Reserve Bank of Dallas deployed Akamai CDN on its public website. The Federal Reserve Bank of Dallas implemented Akamai CDN, a Content Delivery Network, to provision distributed edge delivery for public-facing web content and institutional publications. The implementation scope is the dallasfed.org website and is managed by the bank's web operations and infrastructure teams. Business functions impacted include public communications, publications distribution, and web operations.
Architecturally the Akamai CDN deployment follows a standard origin pull model with distributed edge caching, cache rule configuration, and content invalidation workflows. Configuration work included cache control policy definitions, TLS certificate provisioning and management at the edge, compression and protocol optimization settings consistent with Content Delivery Network capabilities. Operational integrations are limited to the website origin configuration and DNS routing for traffic steering, with governance implemented through web operations change control and certificate lifecycle processes. The Federal Reserve Bank of Dallas Akamai CDN Content Delivery Network implementation concentrates on edge caching and protocol optimization to manage public site delivery.
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IT Decision Makers and Key Stakeholders at Federal Reserve Bank of Dallas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Manager, Treasury Services | Manager | Finance | |
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Director, Strategic Risk Management | Director | Risk | |
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Apps Being Evaluated by Federal Reserve Bank of Dallas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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