Mumbai, 400093,
India
Fedfina Technographics
Fedfina Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fedfina and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Fedfina employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fedfina has purchased the following applications: Engati Platform for Chatbots and Conversational AI in 2020, HostGator for Application Hosting and Computing Services in 2021, Forcepoint DLP for Data Loss Prevention in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fedfina is running and its propensity to invest more and deepen its relationship with Engati , HostGator , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fedfina revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fedfina intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fedfina Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Engati | Legacy | Engati Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Fedfina implemented Engati Platform on its public website to introduce conversational interfaces for customer engagement. The deployment uses the Engati Platform as a Chatbots and Conversational AI solution embedded in the web channel, providing a customer facing chat widget to manage routine inquiries and support digital account interactions for the banking and financial services environment.
Configuration focused on designing conversational flows, intent classification and FAQ automation consistent with Chatbots and Conversational AI capabilities, with lead capture and scripted handoff workflows to human agents where escalation is required. Governance and operational ownership were positioned with digital channels and customer service teams to maintain conversation scripts, train intent models, and control versioning, while the implementation concentrated on front line customer service and digital sales functions delivered through the corporate website using the Engati Platform.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HostGator | Legacy | HostGator | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021 Fedfina provisioned HostGator to host its public website, using HostGator as the Application Hosting and Computing Services provider for the bank's consumer-facing digital channel. The deployment centers on web hosting and compute provisioning to deliver the corporate site and public content for the India-based banking and financial services firm Fedfina, aligning infrastructure responsibility with the firm’s digital operations.
The implementation leverages HostGator capabilities typical of Application Hosting and Computing Services, including web content delivery, domain and DNS management, and hosted email and SSL certificate management, while configuration and operational control are maintained by Fedfina’s IT and digital channels teams. Operational scope is focused on the public website and customer-facing digital touchpoints, with governance concentrated on site configuration, content publishing workflows, and uptime monitoring rather than back-office transaction systems.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Forcepoint | Legacy | Forcepoint DLP | Data Loss Prevention | CyberSecurity | n/a | 2018 | 2018 |
In 2018, Fedfina implemented Forcepoint DLP as its Data Loss Prevention solution. The deployment was delivered as a combined Forcepoint DLP and Web Security configuration to maintain data security and integrity and to protect critical data against internet borne attacks across its India banking operations.
Forcepoint DLP was configured with policy-based content inspection, centralized data classification, and incident management to enforce controls on web and endpoint channels. The implementation included endpoint agents and gateway level inspection to enable contextual policy enforcement, supervised scanning and alerting, and a centralized policy engine for consistent rule application.
The solution was integrated with the organization’s web security layer to provide inline inspection of internet traffic and coordinated enforcement between network and endpoint controls. Operational coverage included IT security, compliance, and risk management functions, with deployment across the corporate IT estate to secure customer and transaction related data flows.
Governance was structured around centralized policy administration and security operations monitoring, enabling Fedfina to define role based policy assignments and incident workflows for escalation and remediation. The rollout focused on instrumentation for ongoing data protection and integrity, aligning Forcepoint DLP controls with internal compliance and operational security processes to address internet borne threats.
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Fedfina
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Fedfina Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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