Santa Barbara, 93101, CA,
United States
Feld, Benjamin Technographics
Feld, Benjamin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Feld, Benjamin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16 Feld, Benjamin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Feld, Benjamin has purchased the following applications: ProntoChat ChatBot for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Feld, Benjamin is running and its propensity to invest more and deepen its relationship with ProntoChat , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Feld, Benjamin revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Feld, Benjamin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Feld, Benjamin Tech Stack and Enterprise Applications
Feld, Benjamin AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ProntoChat | Legacy | ProntoChat ChatBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Feld, Benjamin deployed ProntoChat ChatBot on their public website, embedding the ProntoChat ChatBot widget into pages on https://www.ghitterman.com/. The deployment uses Chatbots and Conversational AI to provide web channel client engagement for a 16 person professional services firm. The deployment focuses on web channel delivery and continuous configuration of conversational flows.
Functional configuration centers on intent recognition, scripted conversation trees, a curated FAQ knowledge base, and structured lead capture to route inquiries into the firm’s existing contact processes. ProntoChat ChatBot was configured to surface contextual prompts on service and contact pages, and to capture prospect information for follow up by the firm’s consulting and client services functions. Implementation scope is single site web coverage with administration and content management handled internally by staff.
Governance is organized around owner level administration with content editing and conversational tuning performed by internal staff to align bot messaging with client intake and triage processes. Operational coverage impacts business functions for client acquisition, initial inquiry triage, and administrative workload for the professional services practice. The implementation narrative emphasizes site embedding and conversational configuration as the primary architectural and operational signals.
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Feld, Benjamin Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Feld, Benjamin CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
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Tag Management | CRM |
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2023 | 2023 |
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Feld, Benjamin IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Feld, Benjamin CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Feld, Benjamin
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Feld, Benjamin Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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