Hasselt, 3500,
Belgium
Fenego Technographics
Fenego Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fenego and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Fenego employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Fenego has purchased the following applications: commercetools Commerce for eCommerce in 2021, Copernica Marketing Suite for Marketing Automation in 2014, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fenego is running and its propensity to invest more and deepen its relationship with commercetools , Copernica , Brevo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fenego revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fenego intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fenego Tech Stack and Enterprise Applications
Fenego eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| commercetools | Legacy | commercetools Commerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Fenego implemented commercetools Commerce to power its public website. Fenego, a Belgium based professional services firm with about 30 employees, adopted commercetools Commerce as its eCommerce platform to enable online product presentation and customer-facing sales workflows on its site.
The deployment leverages commercetools Commerce as a cloud native, API first commerce platform, with configuration focused on standard eCommerce capabilities. Implementation work centered on product catalog management, cart and checkout workflows, pricing and promotions configuration, and API driven storefront orchestration to deliver site pages and commerce flows using the commercetools Commerce platform.
Operational ownership is oriented to the company digital and commercial teams, with catalogue and content publishing processes aligned to website updates and sales operations. Governance emphasizes catalog control, storefront release cadence, and commerce operation procedures to support ongoing site commerce activity using commercetools Commerce for eCommerce.
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Fenego CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Copernica | Legacy | Copernica Marketing Suite | Marketing Automation | CRM | n/a | 2014 | 2014 |
In 2014, Fenego implemented Copernica Marketing Suite. The Copernica Marketing Suite is deployed as Fenego's Marketing Automation platform to support marketing and website-based client engagement in Belgium, positioning Copernica Marketing Suite as the core Marketing Automation application for the company's marketing function.
Configuration emphasized contact database management, segmentation, email campaign management, web tracking, form capture, and automated campaign workflows aligned to lead capture on Fenego's website. The integration is centered on the website for behavioral tracking and list population, with operational scope focused on the marketing team and client engagement processes, supported by centralized list governance and campaign workflow controls.
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Marketing Automation | CRM |
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2021 | 2021 |
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Fenego ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Fenego deployed Atlassian Jira Service Desk for IT Service Management. The implementation delivered a web-facing service portal embedded on Fenego's public website to centralize incoming support and service requests for the Belgium-based professional services firm with roughly 30 employees. The initial scope emphasized ticketing, request intake, incident management workflows, and self-service request submission to streamline agent routing and request triage.
Atlassian Jira Service Desk was configured with request types, queue-based agent views, and SLA-aware queues consistent with IT Service Management operational terminology. The rollout covered internal IT and delivery teams and combined the public portal intake with internal agent handling under role-based access controls and defined request life cycle governance. Public site instrumentation is the visible integration point identified on Fenego's website, no additional third-party system integrations were specified in the available source.
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Fenego IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Fenego
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fenego Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||