Concord, 94520, CA,
United States
Fidelity National Home Warranty Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fidelity National Home Warranty and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Fidelity National Home Warranty employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fidelity National Home Warranty has purchased the following applications: Origami Risk Policy Administration and Billing for Insurance Policy Administration in 2025, Microsoft 365 for Collaboration in 2017, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fidelity National Home Warranty is running and its propensity to invest more and deepen its relationship with Origami Risk , Quadient , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fidelity National Home Warranty revenues, which have grown to $66.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fidelity National Home Warranty intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Origami Risk | Legacy | Origami Risk Policy Administration and Billing | Insurance Policy Administration | ERP Services and Operations | n/a | 2025 | 2026 |
In 2025, Fidelity National Home Warranty implemented Origami Risk Policy Administration and Billing on Origami Risk’s multi-tenant cloud P/C platform within the Insurance Policy Administration category. The May 2025 announcement states the deployment covers policy administration, billing, and claims and is intended to drive operational efficiencies and expand home warranty offerings across its U.S. footprint while improving customer and partner experience and backend claims and billing operations.
The implementation centers on the policy administration and billing modules, with claims intake and workflow orchestration included as part of the platform scope. Configurations emphasize policy lifecycle management, billing orchestration and automated billing cycles, and claims workflow orchestration, reflecting standard Insurance Policy Administration functional workflows and operational automation.
Operational coverage spans customer service, policy operations, billing and claims teams, and distribution partners across Fidelity National Home Warranty’s U.S. footprint. The cloud native, multi-tenant architecture supports centralized configuration and tenant level productization to enable faster updates and consistent product definitions for partner channels.
Governance and rollout announced in May 2025 indicate a move to centralize policy and billing controls and standardize operational workflows to align customer and partner touchpoints with backend claims and billing processes. Origami Risk Policy Administration and Billing will serve as the cloud native core P/C platform to instrument those standardized workflows and configuration controls across the organization.
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Mailing System | ERP Services and Operations |
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2005 | 2005 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Fidelity National Home Warranty implemented Microsoft 365 for Collaboration. The Microsoft 365 deployment is referenced on the company website and was provisioned to support collaboration across the 850-employee insurance organization, targeting customer service, claims operations, and corporate teams.
Microsoft 365 was configured as a cloud-hosted tenant providing Exchange Online email, SharePoint Online document and records management, OneDrive file synchronization, and Microsoft Teams for messaging and meetings. Configuration work emphasized centralized tenant administration, policy-driven information governance, and client provisioning for desktop and mobile productivity, consistent with Collaboration category workflows.
Governance for Microsoft 365 centered on tenant-level administration, role-based access controls, and centralized compliance and retention policies enforced through platform controls, with IT responsible for user lifecycle and provisioning. The implementation is surfaced on the corporate website, aligning internal collaboration tooling with external contact and communication channels.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Fidelity National Home Warranty provisioned Amazon EC2 to host its public website, using Amazon EC2 within its Application Hosting and Computing Services footprint. Amazon EC2 virtual compute instances serve the homewarranty.com web presence and associated web applications, providing instance-level control, elastic compute capacity, and standard cloud provisioning for web serving workloads.
Operationally the Amazon EC2 deployment supports customer-facing functions such as online quoting, policy information, and marketing content delivery for Fidelity National Home Warranty. Infrastructure ownership is centered on the companys IT and cloud operations teams, with governance focused on instance lifecycle management, configuration and patch management, and orchestration of provisioning and maintenance processes within the Application Hosting and Computing Services environment.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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