Figma
760 Market Street Floor 10,
San Francisco, 94102, CA,
United States
San Francisco, 94102, CA,
United States
1 415-890-5404
Professional Services
Figma Technographics
Figma Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Figma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1886 Figma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Figma has purchased the following applications: Stripe Payments for Payment Processing in 2021, Greenhouse ATS for Applicant Tracking System in 2021, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Figma is running and its propensity to invest more and deepen its relationship with Stripe , Greenhouse , Employ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Figma revenues, which have grown to $1.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Figma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Figma Tech Stack and Enterprise Applications
Figma ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Figma implemented Stripe Payments on its website. Stripe Payments serves as the Payment Processing solution for Figma’s customer facing checkout and billing workflows.
The deployment centers on embedding Stripe Payments into the public web storefront to capture card and alternative payment details while leveraging tokenization to limit direct card data exposure. Functional capabilities implemented include card acceptance, payment method tokenization, hosted or client side checkout flows, recurring billing orchestration for subscription renewals, and standard payment lifecycle events such as authorization, capture, and refunds.
Operational ownership is split across product, finance, and customer support teams for billing operations, reconciliation, and dispute handling, with engineering maintaining the frontend integration. Governance focuses on payment compliance, operational processes for checkout and refunds, and aligning web payment flows with corporate billing practices, using Stripe Payments to centralize Payment Processing for Figma’s online customer interactions.
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Figma HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Figma deployed Greenhouse ATS as its Applicant Tracking System to manage recruiting and hiring workflows for Talent Acquisition and People Operations. The Greenhouse ATS implementation is surfaced on Figma's website through public career pages and embedded application flows to capture candidate profiles and job listings directly into the system.
The deployment emphasizes core Applicant Tracking System capabilities, including job requisition publishing, candidate intake forms, stage based pipelines, interview orchestration, scorecards and offer tracking. Configuration work focused on structured interview kits, role based access controls for recruiters and hiring managers, and pipeline segmentation to reflect Figma's hiring stages.
Operational coverage centers on Talent Acquisition and People Operations across the organization, with applicants routed from the website into Greenhouse ATS for centralized tracking and recruiter assignment. Governance was established around standardized hiring workflows, interview scorecard usage and role driven permissions to align recruiting processes and ensure consistent evaluation practices.
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Applicant Tracking System | HCM |
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2021 | 2021 |
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Figma Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Figma deployed Zoom for Audio Video and Web Conferencing on its public website. Figma uses Zoom as the web-facing conferencing layer to provide live meeting join points that support product collaboration and external customer sessions, explicitly linking the application to customer engagement and collaboration business functions.
Zoom's standard capabilities such as meetings, browser-based conferencing, screen sharing, and participant audio video management are leveraged to facilitate synchronous design reviews and stakeholder demos. The Zoom application is presented as part of Figma's site workflows to enable real-time interaction without requiring users to navigate to a separate conferencing portal.
The deployment is implemented as a web-embedded conferencing channel originating from Figma's public site, and operational scope includes customer-facing teams and product collaboration workflows. Governance is centered on access controls and meeting management configured within the Zoom application and enforced through Figma's website access patterns, aligning the Company Application Category Business Function relationship as Figma Zoom Audio Video and Web Conferencing for product collaboration and customer engagement.
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Collaboration | Collaboration |
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2013 | 2013 |
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Figma Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2024 | 2024 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Figma eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2023 | 2023 |
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Figma CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation, Sales Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Figma EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Figma PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Figma IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Figma CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Figma
| First Name | Last Name | Title | Function | Department | Phone | |
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Legal Counsel | CXO | Legal | |
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Security and Privacy GRC | Manager | Risk | |
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Contract Manager | Manager | Finance | |
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Director, HR Operations | Director | HR | |
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Director of Customer Support | Director | Customer Service | |
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Senior Director, Customer Experience | Director | Customer Service | |
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Chief Customer Officer | CXO | Customer Service | |
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VP of Sales | VP | Sales | |
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Apps Being Evaluated by Figma Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Figma IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Figma digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Figma Technographics
Figma is a Professional Services organization based in United States,
with around 1886 employees and annual revenues of $1.06 billion.
Figma operates a diverse technology stack with applications such as
Stripe Payments, Greenhouse ATS and Zoom,
covering areas like Payment Processing, Applicant Tracking System and Audio Video and Web Conferencing.
Figma has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Greenhouse and Zoom Video Communications.
Figma recently adopted applications including
Coda Document Creation in 2024, Astrix Identity Security Platform in 2024 and Mirakl Marketplace Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Figma’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Figma’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Figma technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.