Southampton, 18966, PA,
United States
Filter Water Technographics
Filter Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Filter Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Filter Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Filter Water has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2016, Canada Post EST 2.0 for Shipping Management in 2018, GoDaddy for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Filter Water is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Canada Post , USPS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Filter Water revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Filter Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Filter Water Tech Stack and Enterprise Applications
Filter Water AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Filter Water implemented LiveChat to deliver real time customer engagement on its public website, leveraging the Chatbots and Conversational AI category for web based customer support and lead capture. The implementation targeted Filter Water's direct online channel for a small 10 person utilities vendor, embedding the LiveChat widget across product and contact pages.
Configuration centered on the LiveChat web widget and real time messaging, with standard conversational capabilities enabled such as automated greetings, canned responses, visitor monitoring, and conversation history. Chats are routed to a shared team inbox and configured to create email notifications for follow up, reflecting a lightweight operational architecture appropriate to a single site deployment.
Operational governance was structured around a small support and sales team, with chat ownership, response time expectations, and transcript retention defined to support customer inquiries and lead qualification. The deployment emphasized web channel coverage and conversational handling, keeping integrations and systems footprint minimal consistent with the company's size.
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Filter Water eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Canada Post | Legacy | Canada Post EST 2.0 | Shipping Management | eCommerce | n/a | 2018 | 2018 |
In 2018, Filter Water deployed Canada Post EST 2.0 on their website. The Canada Post EST 2.0 deployment functions as a Shipping Management integration to support e-commerce checkout and fulfillment workflows for the United States based retailer.
The implementation leverages core Shipping Management capabilities typical of carrier rate engines, including real-time postage estimation, rate calculation, address validation, and automated shipping option presentation at checkout. Canada Post EST 2.0 is used to surface carrier-based shipping choices and calculated costs directly within the online order flow.
Operational integration is centered on the corporate website, with the solution touching e-commerce checkout, order processing, fulfillment operations, and customer service workflows. For a small organization of about 10 employees, the deployment is proportioned to support centralized order capture through the site, and to streamline shipping selection and processing during order handoff to carriers.
Governance changes focus on checkout workflow configuration and administrative controls for shipping operations, including rate table configuration and address validation rules. Configuration and ongoing administration are likely owned by the operations and e-commerce functions, with procedural updates to order processing to accommodate the Canada Post EST 2.0 shipping decisions.
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Shipping Management | eCommerce |
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2018 | 2018 |
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Filter Water IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, Filter Water deployed GoDaddy to host and operate the company website. GoDaddy serves as the primary Application Hosting and Computing Services provider for Filter Water, handling the public web presence and domain registry functions.
Implementation scope centers on web hosting, DNS and domain registration, SSL provisioning, and content publication workflows delivered through the GoDaddy control panel, reflecting common capabilities of Application Hosting and Computing Services. Operational coverage is focused on the United States web audience and supports marketing and customer engagement business functions rather than internal enterprise workloads.
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Filter Water
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Apps Being Evaluated by Filter Water Executives
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