Financial Administration Services
1St. Matin's Le Grand,
London, EC1A 4AS,
United Kingdom
London, EC1A 4AS,
United Kingdom
44 20 7184-3500
Banking and Financial Services
Financial Administration Services Technographics
Financial Administration Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Financial Administration Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Financial Administration Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Financial Administration Services has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, NICE IEX Workforce Management for Workforce Management in 2015, Tableau for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Financial Administration Services is running and its propensity to invest more and deepen its relationship with Oracle , Nice Systems , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Financial Administration Services revenues, which have grown to $107.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Financial Administration Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Financial Administration Services Tech Stack and Enterprise Applications
Financial Administration Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Financial Administration Services implemented Oracle E-Business Suite as its ERP Financial platform, establishing a centralized financial application layer for core accounting and transactional finance workflows. The deployment positioned Oracle E-Business Suite to support corporate finance functions, including general ledger consolidation, accounts payable processing, and expense management, consistent with common ERP Financial capabilities.
Configuration work emphasized business process engineering to align system workflows with the firm’s financial controls and departmental objectives, with Oracle E-Business Suite configured to handle transaction routing, approval hierarchies, and finance master data governance. The implementation integrated with expense and travel tooling as part of program work, using Oracle and Concur together to manage card and expense processing flows, and IT was engaged to tailor workflows and interfaces to project requirements.
In January 2016 a four month project led by a Project Manager for Fidelity Investment initiated the inception of a corporate card program, the aim being to roll out the program and subsequently hand over administrative tasks to the team in India. Project tasks included business process engineering, working with IT to tailor Oracle E-Business Suite and Concur to the corporate card workflow, and planning, identifying and monitoring standards of business needs so they meet wider departmental and strategic objectives.
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Financial Administration Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nice Systems | Legacy | NICE IEX Workforce Management | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015, Financial Administration Services deployed NICE IEX Workforce Management as the primary Workforce Management platform for its client services contact centre. The deployment covered diary management and daily activity scheduling for around 200 associates across the department, aligning workforce planning with service level targets.
NICE IEX Workforce Management was configured to manage agent profiles and onboarding, shift and break scheduling, adherence monitoring and management information reporting. The implementation emphasized schedule automation, real-time adherence tracking and routine adjustments to call flows to balance resource allocation against inbound volumes.
The workforce solution integrated with Avaya telephony, IEX TotalView and Outlook for schedule distribution and presence, and it operated alongside Interactive Intelligence which staff assisted in testing and implementing across the department. The operational model also coordinated weekend overtime rostering and claims handling with payroll processes to reconcile weekend work.
Operational governance centralized around a single daily service management function that produced daily and weekly service level reports for senior managers and directors, and handled schedule changes and stakeholder communications. The implementation supported consistent achievement of KPIs and SLAs and reinforced client services operational control.
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Financial Administration Services Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015, Financial Administration Services implemented Tableau in a program categorized as Analytics and BI. The deployment targeted the Business Analytics and Research function to provide operational reporting and analytical visualizations supporting finance and process improvement workflows.
The implementation produced Tableau dashboards alongside SAP Business Objects reports to help stakeholders identify potential bottlenecks in process workflows, with Tableau used for interactive visualization and SAP Business Objects for complementary report delivery. Data science capabilities included ARIMA forecasting models developed in R to generate strategic and tactical volume forecasts, and those forecasts were surfaced in Tableau visualizations to inform operational planning. Multi year budget planning was managed through advanced Excel modeling, with outputs integrated into the reporting cadence and visualized in Tableau.
Operational coverage included the Business Analytics and Research department and engagement with Finance and Business Process Improvement teams across the United Kingdom, with governance oversight for approximately 400 associates. Tableau dashboards supported stakeholder monitoring of workflow bottlenecks and forecasted volumes, while R based models and Excel budget plans fed into centralized analytics reporting.
Governance was formalized through a Business Continuity Champion assigned to the Business Analytics and Research department, who oversaw continuity planning and cross functional liaison between analytics, finance, and process improvement teams. The implementation emphasized visualization, statistical forecasting, budget orchestration, and process streamlining using Tableau and associated analytics tooling.
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Financial Administration Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2018 | 2018 |
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PBX, VoiP and Phone Systems | Collaboration |
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2011 | 2011 |
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Financial Administration Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2013 | 2013 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Financial Administration Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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Financial Administration Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Financial Administration Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Financial Administration Services Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Performance and Planning, Asset and Wealth Management | Investment Management |
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2019 | 2019 |
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Financial Administration Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Financial Administration Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Financial Administration Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Financial Administration Services
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Manager | Manager | IT | |
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IT Support Manager | Manager | IT | |
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Client Services Team Leader | Manager | Customer Service | |
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Vice President & Associate General Counsel | VP | Legal | |
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Executive Director | Director | Finance | |
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Apps Being Evaluated by Financial Administration Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Financial Administration Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Financial Administration Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Financial Administration Services Technographics
Financial Administration Services is a Banking and Financial Services organization based in United Kingdom,
with around 600 employees and annual revenues of $107.0 million.
Financial Administration Services operates a diverse technology stack with applications such as
Oracle E-Business Suite, NICE IEX Workforce Management and Tableau,
covering areas like ERP Financial, Workforce Management and Analytics and BI.
Financial Administration Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Nice Systems and Tableau Software.
Financial Administration Services recently adopted applications including
Slack Connect in 2022, Slack Connect in 2022 and Amazon SES in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Financial Administration Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Financial Administration Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Financial Administration Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.