Finisterre
Wheal Kitty Workshops St Agnes,
Cornwall, TR5 0RD,
United Kingdom
Cornwall, TR5 0RD,
United Kingdom
44 18 7255-4481
Retail
Finisterre Technographics
Finisterre Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Finisterre and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 158 Finisterre employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Finisterre has purchased the following applications: OrderWise ERP System for ERP Financial in 2016, OrderWise Store EPOS for Point Of Sale in 2016, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Finisterre is running and its propensity to invest more and deepen its relationship with Orderwise , Google , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Finisterre revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Finisterre intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Finisterre Tech Stack and Enterprise Applications
Finisterre ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orderwise | Legacy | OrderWise ERP System | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Finisterre implemented the OrderWise ERP System. The deployment consolidated finance and operational capabilities under the ERP Financial category and delivered an end to end solution for retail operations. Implementation scope covered accounts, business intelligence and reporting, CRM, store and till management, warehouse operations and customer service functions across Finisterre's retail and distribution footprint. The selection emphasized a unified platform for transaction processing and reporting rather than a multi‑tool landscape.
OrderWise ERP System was configured to house modules for accounts and financial processing, business intelligence and reporting, CRM, store and till management, mobile WMS HHT device support, kitting, pick rules, returns handling, stock replenishment and transfers. Configuration work included inventory control and kitting flows, pick rule definition for order fulfillment, returns workflows and POS integration for store level transaction capture. Mobile WMS HHT devices supported handheld transaction capture for receiving, picking and stock movements within the warehouse and store backrooms.
Integrations were implemented to connect couriers and ecommerce channels into the OrderWise order management and fulfillment flows. Ecommerce order streams were routed into the ERP Financial order processing and WMS, while courier integrations linked dispatch, label generation and tracking updates to shipment records. The integration footprint tied fulfillment and outbound logistics to finance, inventory and customer service processes.
Governance activities centered on centralizing master data, standardizing transactional controls and aligning reporting conventions across accounts, inventory and retail operations. Workflows for replenishment, transfers and returns were standardized within the OrderWise environment to ensure consistent orchestration between stores, warehouse and finance. The centrally governed ERP Financial environment established a single source of operational and financial data for Finisterre.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Finisterre ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orderwise | Legacy | OrderWise Store EPOS | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Finisterre implemented OrderWise Store EPOS to create an omnichannel retail and warehouse platform across the United Kingdom. The deployment covered nine stores and 13 tills and positioned OrderWise Store EPOS as the Point Of Sale component within a unified operational stack.
The implementation integrated the OrderWise accounts, CRM, warehouse management system and store and till management capabilities into a single solution, linking back office finance and inventory with front of store transactions. Functional modules included store till operations via OrderWise Store EPOS, WMS-driven inventory control, CRM-driven customer records, and accounts for financial posting and reconciliation, enabling coordinated order orchestration and stock visibility between stores and the warehouse.
Operational scope spanned retail store operations, warehouse fulfillment, finance and customer service functions across Finisterre’s UK sites. The rollout produced an omnichannel retail experience and is reported to have supported a greater than 200% increase in sales together with substantially faster operational tasks, reflecting the combined impact of Point Of Sale, WMS, CRM and accounts integration.
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Finisterre AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Finisterre deployed LiveChat on its public website to provide real time visitor engagement and on site customer support. LiveChat is implemented as the company׳s Chatbots and Conversational AI touchpoint, routing web visitors to live agents and managed automated messaging workflows for commerce and support inquiries.
The implementation uses the embedded LiveChat web widget and associated configuration for proactive messaging, canned responses, offline contact capture, and transcript logging, aligning with common Chatbots and Conversational AI functional modules. Operational ownership sits with customer support and e commerce stakeholders in the United Kingdom, who manage chat routing rules and messaging templates to standardize agent workflows and support handoff processes.
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Finisterre Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Finisterre eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Finisterre CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Finisterre IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Finisterre
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Finisterre Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Finisterre IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Finisterre digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Finisterre Technographics
Finisterre is a Retail organization based in United Kingdom,
with around 158 employees and annual revenues of $36.0 million.
Finisterre operates a diverse technology stack with applications such as
OrderWise ERP System, OrderWise Store EPOS and LiveChat,
covering areas like ERP Financial, Point Of Sale and Chatbots and Conversational AI.
Finisterre has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Orderwise and LiveChat, Inc..
Finisterre recently adopted applications including
Klarna Payments in 2021, Shopify in 2021 and Twilio Segment in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Finisterre’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Finisterre’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Finisterre technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.