Firebirds Wood Fired Grill
8700 Red Oak Blvd, Suite J,
Charlotte, 28217, NC,
United States
Charlotte, 28217, NC,
United States
1 703-944-5180
Leisure and Hospitality
Firebirds Wood Fired Grill Technographics
Firebirds Wood Fired Grill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Firebirds Wood Fired Grill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Firebirds Wood Fired Grill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Firebirds Wood Fired Grill has purchased the following applications: Sage 100 (formerly MAS 90 & MAS 200) for ERP Financial in 2015, Paradox Olivia Chatbot for Recruiting Chatbot in 2020, NCR Voyix Aloha POS for Point Of Sale in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Firebirds Wood Fired Grill is running and its propensity to invest more and deepen its relationship with Sage , Paytronix , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Firebirds Wood Fired Grill revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Firebirds Wood Fired Grill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Firebirds Wood Fired Grill Tech Stack and Enterprise Applications
Firebirds Wood Fired Grill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 100 (formerly MAS 90 & MAS 200) | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Firebirds Wood Fired Grill deployed Sage 100 (formerly MAS 90 & MAS 200) as its ERP Financial application to centralize corporate accounting and restaurant-level financial operations. The implementation supported consolidated month end close workflows and reporting across 17 individual restaurant locations, with the Unit Accountant role executing core ledger activities and centralized financial control for the entire company.
Configuration and functional usage focused on general ledger processing, recurring journal automation, cost of sales accounting, depreciation posting, lease and landlord accounting, and new restaurant opening cost capture. The accounting team regularly computed and booked month end general ledger journal entries, reviewed and compiled monthly P and L statements for each location, and produced a consolidated GL Detail Report for restaurant management using Sage 100 and legacy MAS 90 operational procedures.
Operational coverage included companywide cash and bank controls, where staff balanced and reconciled 34 Wells Fargo and PNC bank accounts and reconciled online ordering refunds to daily cash batches with corresponding journal entries. Lease management was administered inside the same financial environment, including monthly rent payments, yearly reconciliations, and management of rent increases, establishing centralized lease accounting workflows across all sites.
Governance and control processes emphasized month end discipline and variance analysis, with staff analyzing company cost of sales data monthly and researching variances above threshold. Investigation of balance sheet errors during this period produced certifiable credits in excess of $100,000, demonstrating the system and process controls applied to financial reconciliation and reporting in the Sage 100 ERP Financial environment.
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ERP Financial | ERP |
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2023 | 2023 |
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Payment Processing | ERP |
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2017 | 2017 |
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Firebirds Wood Fired Grill HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2020 | 2020 |
In 2020, Firebirds Wood Fired Grill deployed Paradox Olivia Chatbot as a Recruiting Chatbot. The Paradox Olivia Chatbot using ParadoxAI was embedded on the company careers pages to provide automated candidate interactions for the restaurant group.
The implementation configures conversational screening, qualification question flows, automated interview scheduling, and candidate-facing FAQ capabilities, reflecting standard Recruiting Chatbot functionality. Paradox Olivia Chatbot captures applicant contact and availability, manages asynchronous conversations, and flags or forwards candidates into Firebirds recruiting workflows based on configured qualification rules.
Architecturally the solution is delivered as a cloud hosted chatbot widget embedded on the website, leveraging ParadoxAI for natural language handling. Operational ownership centers on talent acquisition and HR, with governance focused on conversation scripts, screening rule sets, and routing logic to support corporate recruiting processes.
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Workforce Scheduling | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Firebirds Wood Fired Grill ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Firebirds Wood Fired Grill implemented NCR Voyix Aloha POS in the Point Of Sale category. The deployment targeted the polished casual restaurant chain headquartered in Charlotte, North Carolina and operating across 21 states, focusing on centralized POS operations, payment processing and front of house order capture.
The implementation uses the NCR Commerce Platform to unify NCR Aloha capabilities into a cloud based architecture, enabling order creation to payment settlement, analytics driven operational and financial insights, and handheld order entry at the FIREBAR. NCR Voyix Aloha POS was configured to support transaction processing, cloud orchestration, reporting and handheld device management as core functional modules.
The architecture emphasizes cloud delivered integrations and direct restaurant deployment, enabling Firebirds to integrate additional cloud solutions and push updates to all restaurants from a centralized hub. The program established a single point of support for faster IT resolutions and consolidated device and software management across the estate.
Governance and operational workflows were adjusted to centralize support and analytics, with business functions impacted including front of house service, bar operations, payments settlement and financial analytics. Reported outcomes include improved efficiency, a smoother dining experience driven by handheld service at the FIREBAR, and a centralized operational hub that simplifies operations and accelerates innovation.
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Point Of Sale | ERP Services and Operations |
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2023 | 2023 |
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Point Of Sale | ERP Services and Operations |
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2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Firebirds Wood Fired Grill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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PBX, VoiP and Phone Systems | Collaboration |
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2017 | 2017 |
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Firebirds Wood Fired Grill Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Firebirds Wood Fired Grill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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Firebirds Wood Fired Grill ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Firebirds Wood Fired Grill PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Firebirds Wood Fired Grill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Firebirds Wood Fired Grill CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EMM / MDM / MAM | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Firebirds Wood Fired Grill
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Director | Director | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Senior Vice President HR & General Counsel | VP | Legal | |
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Vice President of Information Technology | VP | IT | |
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CFO | CXO | Finance | |
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Implementation Manager | Manager | Finance | |
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POS Administrator | Manager | Finance | |
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Apps Being Evaluated by Firebirds Wood Fired Grill Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Firebirds Wood Fired Grill IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Firebirds Wood Fired Grill digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Firebirds Wood Fired Grill Technographics
Firebirds Wood Fired Grill is a Leisure and Hospitality organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
Firebirds Wood Fired Grill operates a diverse technology stack with applications such as
Sage 100 (formerly MAS 90 & MAS 200), Paradox Olivia Chatbot and NCR Voyix Aloha POS,
covering areas like ERP Financial, Recruiting Chatbot and Point Of Sale.
Firebirds Wood Fired Grill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Workday and NCR Voyix.
Firebirds Wood Fired Grill recently adopted applications including
Sage Intacct in 2023, NCR Voyix Aloha POS in 2023 and NCR Voyix Aloha POS in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Firebirds Wood Fired Grill’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Firebirds Wood Fired Grill’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Firebirds Wood Fired Grill technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.