Lebanon,, 45036, OH,
United States
FirmFinder Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by FirmFinder and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 FirmFinder employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FirmFinder has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, FirmFinder Reputation Management for Customer Experience in 2023, GoDaddy for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FirmFinder is running and its propensity to invest more and deepen its relationship with Google , FirmFinder , Alli AI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FirmFinder revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FirmFinder intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FirmFinder | Legacy | FirmFinder Reputation Management | Customer Experience | CRM | n/a | 2023 | 2023 |
In 2023, FirmFinder implemented FirmFinder Reputation Management as a Customer Experience application on its public website. The deployment integrated an embedded review and rating widget with a centralized administrative console that surfaces incoming reviews, moderation queues, and response workflows. FirmFinder Reputation Management is embedded on client-facing pages to capture customer feedback and display aggregated ratings, linking site interaction to the reputation management workflow.
Configuration emphasized standard reputation modules, including review collection forms, display widgets, response templates, and a moderation workflow managed from a single admin interface. Operational coverage centers on FirmFinder's marketing and client services teams, with administrator roles assigned for review triage, response publishing, and governance. Governance measures include administrator role controls, canned response libraries, and publication rules to standardize review handling and operational cadence.
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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