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First Continental Mortgage Tech Stack and Enterprise Applications

First Continental Mortgage HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Experience.com Legacy Experience.com Employee Experience Employee Experience HCM n/a 2022 2022
In 2022, First Continental Mortgage implemented Experience.com Employee Experience to operationalize automated post close surveys and programmatic review publishing. The deployment centered on automated feedback capture and routing workflows, with survey triggers initiated after loan closing and review publishing pipelines that surfaced positive customer feedback to public review channels. Experience.com Employee Experience was configured to run high-volume survey issuance and automated review posting processes. The program was scoped to customer-facing functions, specifically marketing and customer experience teams, to rebuild online reputation and centralize customer feedback. Reported outcomes in the vendor case study include an increase in Google star rating from 1.7 to 4.8 and thousands of completed surveys and published reviews. The vendor platform's Employee Experience capabilities are noted as usable for internal employee feedback and EX automation, indicating potential to extend the configuration to internal experience management workflows.
First Continental Mortgage Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019 First Continental Mortgage implemented Microsoft 365 as a Collaboration platform. Public signals indicate Microsoft 365 is referenced on the company website, showing tenant usage that is externally visible and tied to corporate digital workflows. The Microsoft 365 deployment includes standard Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for document repositories, Microsoft Teams for synchronous collaboration, OneDrive for individual file storage, and Office applications for productivity across desktop and browser. Microsoft 365 is positioned to support unified communication, document collaboration, and content sharing workflows that are central to collaboration category use cases. First Continental Mortgage Microsoft 365 Collaboration supports business functions such as corporate communication, document management, client correspondence, and internal collaboration across the firm. The implementation signals a centrally administered tenant model with role based access controls, content governance and configuration of productivity services to align with the company IT and operational needs.
First Continental Mortgage Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021 First Continental Mortgage implemented DocuSign eSignature as its Digital Signing solution on the company website, embedding electronic signature capability into customer-facing loan workflows. The deployment is focused on document signing for mortgage origination and closing, supporting borrower signature collection and internal acknowledgements for loan officers and closing teams across the organization. DocuSign eSignature was configured to support template driven envelope generation, recipient routing, document fields and authentication options, with audit trail and tamper-evident signing records consistent with Digital Signing functionality. The implementation uses embedded signing on the public website so borrowers can complete signature workflows in-browser, and it leverages template automation and notification orchestration to standardize loan package execution. Operational coverage centers on origination, processing and closing functions, with role based access and signing permissions applied to internal users and controlled signature flows for external borrowers. Governance elements emphasize retained audit logs and standardized templating for compliance and recordkeeping, while the integration point remains the company website where DocuSign eSignature handles end to end electronic signature capture.
First Continental Mortgage IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at First Continental Mortgage

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by First Continental Mortgage Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First Continental Mortgage IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First Continental Mortgage digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD First Continental Mortgage Technographics
First Continental Mortgage is a Banking and Financial Services organization based in United States, with around 120 employees and annual revenues of $25.0 million.
First Continental Mortgage operates a diverse technology stack with applications such as Experience.com Employee Experience, Microsoft 365 and DocuSign eSignature, covering areas like Employee Experience, Collaboration and Digital Signing.
First Continental Mortgage has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Experience.com, Microsoft and DocuSign.
First Continental Mortgage recently adopted applications including Experience.com Employee Experience in 2022, DocuSign eSignature in 2021 and Amazon EC2 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Continental Mortgage’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates First Continental Mortgage’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Continental Mortgage technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.