Houston, 77072, TX,
United States
First Continental Mortgage Technographics
First Continental Mortgage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Continental Mortgage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 First Continental Mortgage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Continental Mortgage has purchased the following applications: Experience.com Employee Experience for Employee Experience in 2022, Microsoft 365 for Collaboration in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Continental Mortgage is running and its propensity to invest more and deepen its relationship with Experience.com , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Continental Mortgage revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Continental Mortgage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Continental Mortgage Tech Stack and Enterprise Applications
First Continental Mortgage HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Experience.com | Legacy | Experience.com Employee Experience | Employee Experience | HCM | n/a | 2022 | 2022 |
In 2022, First Continental Mortgage implemented Experience.com Employee Experience to operationalize automated post close surveys and programmatic review publishing. The deployment centered on automated feedback capture and routing workflows, with survey triggers initiated after loan closing and review publishing pipelines that surfaced positive customer feedback to public review channels. Experience.com Employee Experience was configured to run high-volume survey issuance and automated review posting processes.
The program was scoped to customer-facing functions, specifically marketing and customer experience teams, to rebuild online reputation and centralize customer feedback. Reported outcomes in the vendor case study include an increase in Google star rating from 1.7 to 4.8 and thousands of completed surveys and published reviews. The vendor platform's Employee Experience capabilities are noted as usable for internal employee feedback and EX automation, indicating potential to extend the configuration to internal experience management workflows.
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First Continental Mortgage Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 First Continental Mortgage implemented Microsoft 365 as a Collaboration platform. Public signals indicate Microsoft 365 is referenced on the company website, showing tenant usage that is externally visible and tied to corporate digital workflows.
The Microsoft 365 deployment includes standard Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for document repositories, Microsoft Teams for synchronous collaboration, OneDrive for individual file storage, and Office applications for productivity across desktop and browser. Microsoft 365 is positioned to support unified communication, document collaboration, and content sharing workflows that are central to collaboration category use cases.
First Continental Mortgage Microsoft 365 Collaboration supports business functions such as corporate communication, document management, client correspondence, and internal collaboration across the firm. The implementation signals a centrally administered tenant model with role based access controls, content governance and configuration of productivity services to align with the company IT and operational needs.
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First Continental Mortgage Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 First Continental Mortgage implemented DocuSign eSignature as its Digital Signing solution on the company website, embedding electronic signature capability into customer-facing loan workflows. The deployment is focused on document signing for mortgage origination and closing, supporting borrower signature collection and internal acknowledgements for loan officers and closing teams across the organization.
DocuSign eSignature was configured to support template driven envelope generation, recipient routing, document fields and authentication options, with audit trail and tamper-evident signing records consistent with Digital Signing functionality. The implementation uses embedded signing on the public website so borrowers can complete signature workflows in-browser, and it leverages template automation and notification orchestration to standardize loan package execution.
Operational coverage centers on origination, processing and closing functions, with role based access and signing permissions applied to internal users and controlled signature flows for external borrowers. Governance elements emphasize retained audit logs and standardized templating for compliance and recordkeeping, while the integration point remains the company website where DocuSign eSignature handles end to end electronic signature capture.
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First Continental Mortgage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at First Continental Mortgage
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by First Continental Mortgage Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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