Houston, 77072, TX,
United States
First Continental Mortgage Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by First Continental Mortgage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 First Continental Mortgage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Continental Mortgage has purchased the following applications: Experience.com Employee Experience for Employee Experience in 2022, Microsoft 365 for Collaboration in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Continental Mortgage is running and its propensity to invest more and deepen its relationship with Experience.com , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Continental Mortgage revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Continental Mortgage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Experience.com | Legacy | Experience.com Employee Experience | Employee Experience | HCM | n/a | 2022 | 2022 |
In 2022, First Continental Mortgage implemented Experience.com Employee Experience to operationalize automated post close surveys and programmatic review publishing. The deployment centered on automated feedback capture and routing workflows, with survey triggers initiated after loan closing and review publishing pipelines that surfaced positive customer feedback to public review channels. Experience.com Employee Experience was configured to run high-volume survey issuance and automated review posting processes.
The program was scoped to customer-facing functions, specifically marketing and customer experience teams, to rebuild online reputation and centralize customer feedback. Reported outcomes in the vendor case study include an increase in Google star rating from 1.7 to 4.8 and thousands of completed surveys and published reviews. The vendor platform's Employee Experience capabilities are noted as usable for internal employee feedback and EX automation, indicating potential to extend the configuration to internal experience management workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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