First Dakota National Bank
225 Cedar Street,
Yankton, 57078, SD,
United States
Yankton, 57078, SD,
United States
1 605-665-7432
Banking and Financial Services
First Dakota National Bank Technographics
First Dakota National Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Dakota National Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 347 First Dakota National Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Dakota National Bank has purchased the following applications: JHA SmartPay for Payment Processing in 2018, Jack Henry Banking SilverLake for Core Banking in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Dakota National Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Fiserv , MeridianLink or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Dakota National Bank revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Dakota National Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Dakota National Bank Tech Stack and Enterprise Applications
First Dakota National Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA SmartPay | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, First Dakota National Bank deployed JHA SmartPay for online payment acceptance on their website. JHA SmartPay is categorized as Payment Processing and serves as the web facing transaction capture and checkout layer for customer bill pay and digital payments.
The implementation centers on Payment Processing functionality common to bank web storefronts, including hosted checkout and payment gateway capabilities, tokenization of payment instruments, and support for both card and ACH payment capture. Configuration included merchant routing, payment authorization flows, and secure web forms designed to limit PCI scope for downstream bank systems.
Operational coverage is focused on the customer facing website, impacting retail banking, customer service, and payments reconciliation functions. Governance and process changes align payments operations with compliance oversight to manage PCI compliant controls and transaction monitoring across online channels.
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Payment Processing | ERP |
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2019 | 2019 |
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First Dakota National Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, First Dakota National Bank implemented Jack Henry Banking SilverLake. The deployment targeted Core Banking capabilities to consolidate account processing and to support Internet Banking, Bill Pay, and Debit Card processing across branch and contact center channels. Staff-level experience documented in source notes highlights operational use of SilverLake together with Xperience for channel interactions and customer support, reflecting frontline proficiency with those systems.
Jack Henry Banking SilverLake was configured to handle core deposit and account servicing workflows, payment channel orchestration for bill presentment and bill payment, and debit card transaction processing and maintenance. The implementation supported customer service and branch operations through integrated account inquiry, payment posting, and case-handling workflows, consistent with Core Banking functional patterns. Documentation indicates the platform was used day to day by customer solutions specialists to assist consumers in person and via phone, including tasks tied to confidentiality and First Dakota standards.
Operationally the rollout covered branch and contact center teams in Yankton, South Dakota as evidenced by the customer solutions specialist role, and governance emphasized adherence to bank standards and confidential handling of customer information. Process changes centered on channel support workflows for Internet Banking and Bill Pay, and on operationalizing SilverLake and Xperience together for front-line service delivery. First Dakota National Bank Jack Henry Banking SilverLake Core Banking supports the bank's account servicing and customer engagement functions as described by internal staff usage.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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First Dakota National Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, First Dakota National Bank implemented Cisco Webex Meetings. The bank uses Cisco Webex Meetings on their website to provide cloud-hosted web conferencing for customer engagement and internal collaboration, using the Audio Video and Web Conferencing category to describe the capability.
The implementation is oriented around web-embedded meeting access and standard Audio Video and Web Conferencing capabilities such as scheduled meetings, HD video, audio conferencing, and screen sharing, with Cisco Webex Meetings serving as the front-end meeting platform. First Dakota National Bank Cisco Webex Meetings Audio Video and Web Conferencing supports virtual advisory sessions, customer-facing consultations, and internal team collaboration, and is delivered via Webex meeting links and web join flows embedded in the corporate website.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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First Dakota National Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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First Dakota National Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Listing Management | CRM |
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2020 | 2020 |
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First Dakota National Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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First Dakota National Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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First Dakota National Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at First Dakota National Bank
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Apps Being Evaluated by First Dakota National Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First Dakota National Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First Dakota National Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD First Dakota National Bank Technographics
First Dakota National Bank is a Banking and Financial Services organization based in United States,
with around 347 employees and annual revenues of $50.0 million.
First Dakota National Bank operates a diverse technology stack with applications such as
JHA SmartPay, Jack Henry Banking SilverLake and Cisco Webex Meetings,
covering areas like Payment Processing, Core Banking and Audio Video and Web Conferencing.
First Dakota National Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates and Cisco Systems.
First Dakota National Bank recently adopted applications including
MeridianLink Consumer (ex LoansPQ) in 2021, Zoom in 2021 and Lumen Black Lotus Labs in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Dakota National Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First Dakota National Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Dakota National Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.