Dover, 3820, NH,
United States
First Seacoast Bank Technographics
First Seacoast Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Seacoast Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 84 First Seacoast Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Seacoast Bank has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, Fiserv Cleartouch Bank Platform for Core Banking in 2015, Fiserv iVue for Data Warehouse in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Seacoast Bank is running and its propensity to invest more and deepen its relationship with Fiserv , DocuSign , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Seacoast Bank revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Seacoast Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Seacoast Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, First Seacoast Bank implemented Fiserv Dovetail for Payment Processing on its website. The deployment centered on embedding Fiserv Dovetail into public-facing payment pages using API-based integration to capture consumer and merchant payments. Fiserv Dovetail was provisioned as the primary online payment acceptance layer for card and electronic payments.
Configuration emphasized standard Payment Processing capabilities including payment acceptance, tokenization for card-on-file management, ACH and card routing, and settlement reporting. Operational modules were configured to support reconciliation workflows, transaction ledgering, and fraud screening consistent with payment processing platform patterns. Automation focused on posting settlement data into back-office ledgers and generating transaction-level reports for payments operations.
Integrations were implemented directly with the bank website, with web form flows and API handoffs to Fiserv Dovetail to minimize customer friction. The rollout targeted online payments and payments operations within First Seacoast Bank and included configuration and governance by the bank's payments team to manage routing rules and reconciliation processes. The narrative centers on First Seacoast Bank Fiserv Dovetail Payment Processing as the bank's web-facing payments orchestration and acceptance solution.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Cleartouch Bank Platform | Core Banking | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015 First Seacoast Bank implemented Fiserv Cleartouch Bank Platform as its Core Banking processor to support deposit operations, commercial lending, and core account servicing across the institution. The deployment addressed the bank's operational needs for a community bank of 84 employees and centralized core processing functions under a single Fiserv environment.
The Fiserv Cleartouch Bank Platform implementation included explicit core modules identified in internal administration notes, including Cleartouch, Director, Navigator, Commercial Lending, EOM, and Business Analytics. Configuration and application installation work was administered by the bank IT team, with the Network Administrator acting as primary administrator for Fiserv application installation and updates and coordinating account provisioning and core processor application accounts for new users.
Operational integrations were instrumented with the bank's virtualization, backup, telephony, and security stack, as recorded by IT staff. The environment was integrated with VMware for server virtualization, Veeam for backups, Shortel for telephony, Trism and Finastra for in-house systems, and endpoint security tools including Cylance and AMP, with firewall rule monitoring and onsite and offsite backups maintained for critical application data.
Governance and operational controls were implemented through dual administrator models and IT operations oversight, with the Network Administrator serving as dual control with the Information Technology Operations Manager for WAN and LAN administration, backup and data retrieval functions, and system administration tasks. The bank documented system checklists and logs, enforced IT policies and controls, participated in disaster recovery and business continuity testing, and routed core account updates through the Deposit Operations team to ensure data accuracy and regulatory compliance.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv iVue | Data Warehouse | Analytics and BI | n/a | 2015 | 2016 |
In 2015 First Seacoast Bank implemented Fiserv iVue as a Data Warehouse. The deployment established a centralized repository for banking data within the bank's FISERV processing ecosystem to support account document management and business analytics.
Fiserv iVue was provisioned on the bank's virtual infrastructure managed under VMware, with backup and disaster recovery processes maintained onsite and offsite using Veeam. Configuration focused on ingest and indexing of core processor outputs from modules identified by bank IT, including Cleartouch, Director, Navigator, Commercial Lending, EOM, and Business Analytics, to enable consolidated reporting and document retrieval. Standard Data Warehouse capabilities such as ETL staging, document management indexing, and role based access controls were configured to align with banking operations.
Operational ownership rested with the bank's IT team, including the Network Administrator and the Information Technology Operations Manager, who administered application installation and updates for Fiserv iVue and coordinated with the Deposit Operations team for account document updates. Governance included dual control for WAN and LAN administration, scheduled system checklists and audit monitoring, and enforcement of endpoint security and firewall rule monitoring to support regulatory compliance. Integration and operational coverage remained internal to the bank's systems and teams, leveraging existing virtualization, backup, and security tooling.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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Enterprise Content Management | Content Management |
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2015 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at First Seacoast Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by First Seacoast Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||