First South West
The Bus Station, Union Street,
Camborne, TR14 8HF,
United Kingdom
Camborne, TR14 8HF,
United Kingdom
n/a
Transportation
First South West Technographics
First South West Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First South West and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 826 First South West employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First South West has purchased the following applications: Trickle Employee Experience for Employee Experience in 2020, Microsoft 365 for Collaboration in 2016, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First South West is running and its propensity to invest more and deepen its relationship with Trickle , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First South West revenues, which have grown to $46.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First South West intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First South West Tech Stack and Enterprise Applications
First South West HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trickle | Legacy | Trickle Employee Experience | Employee Experience | HCM | n/a | 2020 | 2020 |
In 2020, First South West implemented Trickle Employee Experience to support employee engagement and day-to-day wellbeing for frontline transport staff, aligning the deployment with HR and employee experience objectives. Public reporting from Trickle and press indicate this was a 2020 customer win as part of Trickle’s expansion into larger private-sector organisations.
The Trickle Employee Experience deployment emphasized real-time feedback capture and peer recognition capabilities, enabling pulse style check ins, recognition workflows, and wellbeing communications targeted at frontline workers. Configuration centered on employee experience functionality common to the Employee Experience category, with tools to collect immediate sentiment, surface recognition events, and maintain continuous engagement channels for operational teams.
Operational scope included First South West frontline transport staff and internal HR and employee experience teams, with the platform used as an ongoing channel for day-to-day wellbeing and engagement messaging. The implementation positioned Trickle Employee Experience as a worker facing layer for feedback and peer acknowledgement rather than an enterprise back office system.
Governance and program ownership rested with HR and employee experience leadership, who used the platform to create feedback loops and recognition processes that integrated into routine workforce communications. Outcomes described in public reporting focus on supporting employee engagement and wellbeing and creating real-time feedback and peer recognition mechanisms for frontline staff.
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First South West Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, First South West implemented Microsoft 365 in the Collaboration category. The company’s public website references use of Microsoft 365, confirming the vendor and application footprint on corporate web properties and indicating a cloud-hosted collaboration tenant in use at the organization.
Microsoft 365 deployment at First South West concentrates on standard collaboration capabilities, including Exchange Online style email and calendaring, SharePoint Online style intranet and document management, Microsoft Teams style real-time collaboration, and OneDrive for Business style file sync and co-authoring to support employee collaboration. The implementation is described in the context of centralized tenant administration with identity and access controls and provisioning workflows, and it is positioned to support corporate communications, team collaboration, and knowledge management across corporate and operational departments.
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Collaboration | Collaboration |
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2022 | 2022 |
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First South West Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, First South West implemented DocuSign eSignature as a Digital Signing solution embedded on its public website. The deployment provisions DocuSign eSignature to capture legally binding electronic signatures through web-embedded signing sessions, enabling template-driven document assembly and standard signing workflows for online execution.
The configuration emphasizes core Digital Signing capabilities including template management, recipient routing, multi-factor authentication options, and generation of audit trails and certificate evidence to support compliance and provenance. Operational scope centers on website-facing document execution for First South West in the United Kingdom, with governance oriented around centralized template libraries, role-based access controls, signature policy enforcement, and retention settings within DocuSign eSignature to standardize approvals and recordkeeping.
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First South West CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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First South West PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2018 | 2018 |
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First South West IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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First South West CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at First South West
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by First South West Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First South West IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First South West digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD First South West Technographics
First South West is a Transportation organization based in United Kingdom,
with around 826 employees and annual revenues of $46.4 million.
First South West operates a diverse technology stack with applications such as
Trickle Employee Experience, Microsoft 365 and DocuSign eSignature,
covering areas like Employee Experience, Collaboration and Digital Signing.
First South West has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Trickle, Microsoft and DocuSign.
First South West recently adopted applications including
Slack Connect in 2022, Salesforce Sales Cloud in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First South West’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First South West’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First South West technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.