Bolton, BL2 6DP,
United Kingdom
Firwood Paints Technographics
Firwood Paints Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Firwood Paints and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Firwood Paints employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Firwood Paints has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2013, LogMeIn BoldChat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Firwood Paints is running and its propensity to invest more and deepen its relationship with Sage , GoTo (formerly LogMeIn) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Firwood Paints revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Firwood Paints intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Firwood Paints Tech Stack and Enterprise Applications
Firwood Paints ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Firwood Paints implemented Sage Business Cloud X3, the Sage ERP X3 product, to centralize financial operations and support manufacturing accounting. The deployment targeted core finance and accounting processes for the 30 employee, United Kingdom based paint manufacturer, consolidating bookkeeping, general ledger, accounts payable and accounts receivable within a single ERP Financial instance.
Configuration work concentrated on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets and cost accounting, with inventory valuation workflows adapted to paint manufacturing costing. Implementation included chart of accounts rationalization, transaction workflow configuration for order to cash and procure to pay processes, and role based access controls to support governance and auditability. Sage Business Cloud X3 was provisioned to support multi ledger and fiscal period control, providing a unified application foundation for operational financial reporting and internal control across the small manufacturing site.
|
Firwood Paints AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Firwood Paints deployed LogMeIn BoldChat on its public website. The implementation situates LogMeIn BoldChat within the Chatbots and Conversational AI category to support customer-facing digital engagement on the Firwood site.
The deployment centers on a web-embedded chat widget and conversational workflows common to Chatbots and Conversational AI, including proactive chat invitations, canned responses, real-time visitor monitoring, chat routing, and transcript capture. LogMeIn BoldChat is used to enable synchronous messaging and to retain conversational history for follow up, with configuration managed through the provider console for message templates and session reporting.
Operational coverage is focused on customer-facing functions at Firwood Paints, principally sales and support activities that use the BoldChat widget on product and contact pages of the UK site. Governance for the LogMeIn BoldChat deployment is consistent with a small company profile, relying on local administration of the chat console and incremental content updates rather than formal enterprise change control.
|
Firwood Paints Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Firwood Paints implemented Microsoft 365 as its primary Collaboration platform. The deployment is company-wide, covering all 30 employees at the United Kingdom manufacturer, and the corporate website contains observable Microsoft 365 usage signals tied to the tenant.
The Microsoft 365 implementation centers on cloud-hosted Collaboration capabilities. Core components include hosted email services, team chat and meetings, document libraries for shared content, and personal cloud storage for individual users, utilizing Microsoft 365 application services to provide unified communication and document collaboration workflows.
Operational configuration emphasizes centralized identity and access management within Microsoft 365 identity services, role-based license assignment and collaboration policy controls applied across business functions such as sales, operations and administrative teams. Governance practices documented in the deployment include tenant-level admin controls for sharing and retention, and standard user provisioning and mailbox activation to onboard the full employee base.
|
Firwood Paints eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2018 |
|
Firwood Paints CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics, Lead Generation | CRM |
|
2016 | 2016 |
|
Firwood Paints IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
Firwood Paints CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Firwood Paints
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Managing Director | Director | Finance | ||||
| General Manager | Manager | Finance |
Apps Being Evaluated by Firwood Paints Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||