AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Fishburners Tech Stack and Enterprise Applications

Fishburners ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chargebee Legacy Chargebee Subscription and Recurring Billing ERP n/a 2023 2023
In 2023 Fishburners implemented Chargebee on their website as its primary Subscription and Recurring Billing platform to manage online checkout and recurring invoicing. Chargebee is used to centralize subscription sign ups and ongoing billing for Fishburners, a professional services organization with approximately 40 employees. The implementation configures Chargebee capabilities typical for the category, including hosted checkout and subscription lifecycle management, recurring billing and automated invoicing, pricing plan and tier configuration, coupons and promotional pricing, tax handling, dunning automation, and a customer self service portal. Chargebee is also used to orchestrate billing cycles and automated billing notifications as part of subscription operations. Operationally the deployment is focused on web‑facing customer acquisition and ongoing revenue operations, with Finance, Revenue Operations, Customer Success, and Sales teams impacted by billing and subscription workflows. The integration model centers on embedding Chargebee into the public website for checkout and subscription provisioning, and on connecting Chargebee to a payment gateway and internal finance workflows for transaction processing and reconciliation. Governance emphasizes configuration of pricing and billing workflows, automated notifications, and subscription lifecycle rules to standardize recurring billing operations.
Fishburners AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Alteryx Legacy Alteryx Auto Insights (formerly Hyper Anna AI) Cognitive Computing AI-Powered Application n/a 2017 2017
In 2017 Fishburners implemented Alteryx Auto Insights, formerly Hyper Anna AI. Alteryx Auto Insights is an Artificial Intelligence Platform for Data Analytics that Fishburners deployed to broaden analytics access and embed automated insight generation across its operations. The deployment focused on operationalizing automated narrative insights, anomaly detection and scheduled reporting capabilities, with configuration aimed at enabling nontechnical staff to run ad hoc queries and receive natural language explanations of results. Implementation emphasized template based dashboards and alerting to reduce manual analyst intervention, and the Alteryx Auto Insights application was used to instrument recurring analyses for marketing and product decision workflows. Operational coverage extended across marketing, product development and community engagement teams within the organization, and the platform was positioned to serve startups in Fishburners community programs as an analytics enablement layer. The implementation reduced ongoing reliance on centralized requests by moving routine analysis to the Alteryx Auto Insights environment, freeing analyst time for higher value tasks. Governance and rollout prioritized user adoption and standardized request handling through guided analytics workflows and role based access to insight outputs. Reported outcomes include a 30% increase in the use of data across the company, a 20% improvement in profitability in marketing efforts for specific products, a saving of more than 5 hours a week on data requests and analysis, positive anecdotal feedback from the startup community, and the creation of new products and services to fit customer needs.
Fishburners Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Fishburners implemented Google Workspace (Formerly Google G-Suite) as its cloud collaboration platform, a deployment the organization references on its public website. Google Workspace provides core Collaboration capabilities such as hosted email via Gmail, cloud file storage and sharing through Drive, collaborative documents and spreadsheets, and calendar and meeting scheduling. The implementation reflects a SaaS, cloud-native architecture managed through Google Workspace’s admin console, supporting account provisioning, domain management, and role-based access controls. For a 40 person professional services organization, configuration emphasis is typically on secure team drives, shared calendars, and document co-authoring to support community and operations workflows. Operational scope covers Fishburners’ Australian staff and community-facing teams, with Google Workspace integrated into daily communications and document collaboration workflows. Governance is enacted through centralized user provisioning, group and permission management, and standardized sharing policies to align collaboration practices across departments. Fishburners uses Google Workspace (Formerly Google G-Suite) to centralize email, calendaring, and file collaboration, positioning the application as the primary Collaboration platform for internal and community engagement.
Fishburners CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Customer Experience CRM 2017 2017
Customer Support CRM 2015 2015
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2021 2021
Fishburners PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
Transactional Email PaaS 2016 2016
Fishburners IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2015 2015
Fishburners CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Fishburners

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fishburners Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fishburners IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fishburners digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fishburners Technographics
Fishburners is a Professional Services organization based in Australia, with around 40 employees and annual revenues of $200.0 million.
Fishburners operates a diverse technology stack with applications such as Chargebee, Alteryx Auto Insights (formerly Hyper Anna AI) and Google Workspace (Formerly Google G-Suite), covering areas like Subscription and Recurring Billing, Cognitive Computing and Collaboration.
Fishburners has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chargebee, Alteryx and Google.
Fishburners recently adopted applications including Chargebee in 2023, Airtable in 2023 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fishburners’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fishburners’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fishburners technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.