Auckland, 2013,
New Zealand
Fisher & Paykel Appliances Technographics
Fisher & Paykel Appliances Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fisher & Paykel Appliances and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3300 Fisher & Paykel Appliances employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fisher & Paykel Appliances has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2011, Adobe WorkFront for Business Process Management in 2020, SmartStream Air for Process Mining in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fisher & Paykel Appliances is running and its propensity to invest more and deepen its relationship with Oracle , Adobe Systems , SmartStream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fisher & Paykel Appliances revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fisher & Paykel Appliances intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fisher & Paykel Appliances Tech Stack and Enterprise Applications
Fisher & Paykel Appliances ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011 Fisher & Paykel Appliances implemented Oracle JD Edwards EnterpriseOne as its ERP Financial application to centralize core finance operations across its manufacturing and global commercial functions. The deployment focused on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed assets and procurement ledgers, and was positioned to support cross-organizational financial reporting and transaction visibility for a 3,300 person workforce.
The Oracle JD Edwards EnterpriseOne implementation was configured to enable end-to-end process improvements and data-driven decision making, with business analysts charged with requirements gathering, high level design and solution analysis. Configuration work emphasized financial master data, chart of accounts harmonization, period close workflows and automated posting rules, alongside role-based security and audit controls to support corporate finance and accounting teams.
Integrations were scoped to connect Oracle JD Edwards EnterpriseOne with the broader application landscape, including API-based links to Salesforce Core and Salesforce Commerce Cloud for customer and order information flows, EDI connections for trading partner order and invoice exchanges, and Azure-hosted services for middleware and analytics processing. These integration touchpoints were designed to support order to cash and procure to pay interactions, and to provide a consolidated source of financial truth for downstream reporting and BI.
Governance for the program combined agile delivery practices with business process ownership, securing engagement from process owners, subject matter experts, architects, developers and stakeholders. BAU support and continuous improvement were embedded into the rollout model, with business analysts providing second tier support, prioritizing enhancements, and translating operational feedback into iterative configuration and process changes to maintain alignment with business objectives.
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Fisher & Paykel Appliances ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Fisher & Paykel Appliances deployed Adobe WorkFront as its Business Process Management platform and surfaced WorkFront functionality on its public website to capture project and creative requests. The implementation centers on using Adobe WorkFront to formalize request intake and to route work into structured project workflows that support marketing and digital content production.
Adobe WorkFront was configured to provide standard Business Process Management capabilities including web form intake, workflow orchestration, task and approval routing, and schedule driven resource assignment. The deployment emphasizes request-to-delivery orchestration, with templated project types, approval gates, and automated task handoffs to streamline creative and campaign workstreams.
Operational coverage focuses on marketing, digital and creative operations within Fisher & Paykel Appliances and leverages the website integration to create a single entry point for requests. Governance was organized around centralized intake, standardized request templates and approval workflows to enforce process discipline, while Adobe WorkFront provides visibility into project status and workload across the impacted business functions.
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Fisher & Paykel Appliances Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmartStream | Legacy | SmartStream Air | Process Mining | Analytics and BI | n/a | 2021 | 2021 |
In 2021, Fisher & Paykel Appliances implemented SmartStream Air, deploying a Process Mining solution to automate bank reconciliation within its finance organization across New Zealand and the wider APAC footprint. The deployment targeted core bank reconciliations to eliminate manual reconciliation tasks and enabled an immediate go live for reconciliations processing.
SmartStream Air was configured to deliver automated matching, AI-assisted reconciliation workflows, configurable matching rules and thresholds, exception detection and reconciliation analytics. Configuration emphasized reconciliation rule management and data ingestion for transaction-level matching, supporting faster processing and scalability as transaction volumes grew.
The implementation integrated SmartStream Air with existing BI tools to surface reconciliation analytics and reporting for finance stakeholders, and centralized reconciliation workflows under the new application. Governance and process changes focused on operationalizing rule governance and exception handling to reduce manual touches in the accounts and treasury functions.
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Fisher & Paykel Appliances Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Fisher & Paykel Appliances Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Fisher & Paykel Appliances eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Fisher & Paykel Appliances CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Fisher & Paykel Appliances ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Fisher & Paykel Appliances IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Fisher & Paykel Appliances CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Fisher & Paykel Appliances
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO | CXO | Finance | ||||
| Senior Corporate Controller | Director | Finance | ||||
| EVP-IT Digital and Manufacturing | VP | IT | ||||
| General Manager IT | Manager | Finance |
Apps Being Evaluated by Fisher & Paykel Appliances Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||