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Five-Star Business Finance Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Credility Legacy Credility goCollect Debt Collection and Recovery ERP Services and Operations n/a 2022 2022
In 2022, Five-Star Business Finance implemented Credility goCollect to manage collections and field recovery across its branch network in India. Credility goCollect is a Debt Collection and Recovery application used to centralize field collections workflows and to provide mobile-enabled tooling for recovery agents. Deployment focused on operationalizing collections and settlement workflows, with configuration aligned to settlement and waiver handling, agent task orchestration, and geo-tagging for field agents as described in the vendor feature set. The Credility goCollect implementation emphasized mobile agent workflows and automated case assignment to support branch-level field recovery operations and to consolidate payment acceptance steps. Integrations included payment gateway connectivity to capture borrower remittances directly through the collection workflow, and the solution was positioned to exchange transaction and status information with branch operations and collections teams. Operational coverage was across Five-Star Business Finance branches and field recovery agents in India, impacting collections operations, field sales and recovery teams, and payment processing flows. Governance and process changes centered on standardizing settlement and waiver approvals and instrumenting field verification through geo-tagging to strengthen collection controls. Credility materials cite improved collection controls and agent productivity for customers using goCollect, and those vendor-stated outcomes frame the intent of Five-Star Business Finances adoption of Credility goCollect.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2023 2023
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Marketing Cloud Marketing Automation CRM n/a 2024 2024
Tag Management CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
IT Service Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Five-Star Business Finance
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Five-Star Business Finance Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Five-Star Business Finance Technographics

Five-Star Business Finance is a Banking and Financial Services organization based in India, with around 7347 employees and annual revenues of $181.0 million.

Five-Star Business Finance operates a diverse technology stack with applications such as Credility goCollect, Cisco Webex Meetings and Salesforce Marketing Cloud, covering areas like Debt Collection and Recovery, Audio Video and Web Conferencing and Marketing Automation.

Five-Star Business Finance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Credility, Cisco Systems and Salesforce.

Five-Star Business Finance recently adopted applications including Microsoft 365 in 2024, Salesforce Marketing Cloud in 2024 and Cisco Webex Meetings in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Five-Star Business Finance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Five-Star Business Finance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Five-Star Business Finance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.