Eagan, 55122, MN,
United States
Five Star Professional Technographics
Five Star Professional Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Five Star Professional and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Five Star Professional employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Five Star Professional has purchased the following applications: Microsoft 365 for Collaboration in 2020, Alchemer Survey for Customer Experience in 2021, Kugamon CPQ for Configure Price Quote (CPQ) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Five Star Professional is running and its propensity to invest more and deepen its relationship with Microsoft , ForceBrain , Alchemer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Five Star Professional revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Five Star Professional intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Five Star Professional Tech Stack and Enterprise Applications
Five Star Professional Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Five Star Professional implemented Microsoft 365 as its Collaboration platform. The deployment is observable on the company website, indicating Microsoft 365 services are provisioned for core communication and content delivery.
Microsoft 365 was configured with typical Collaboration capabilities including Exchange Online for email, Microsoft Teams for synchronous communication, SharePoint Online for intranet and document libraries, OneDrive for personal file storage, and Office desktop and web apps for productivity. These modules support collaboration workflows such as document coauthoring, team channels, calendaring, and secure file sharing.
The architecture reflects a cloud hosted Microsoft 365 tenant configured for Five Star Professional's employee base of 80, with centralized identity and access control via Azure Active Directory consistent with standard Microsoft 365 provisioning. Deployment scope targets company wide professional services functions, enabling unified messaging and centralized content management.
Governance emphasis is on tenant level configuration including SharePoint site structure, Teams governance and mailbox administration to align with professional services workflows. Using Microsoft 365 on their website suggests integration points for authenticated content or employee portals, consistent with Collaboration deployments.
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Online Meeting Scheduling | Collaboration |
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2016 | 2016 |
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Five Star Professional CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alchemer | Legacy | Alchemer Survey | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Five Star Professional deployed Alchemer Survey on its website as a component of its Customer Experience tooling. The deployment targets customer feedback capture for the United States based professional services firm, which operates with approximately 80 employees and $5,000,000 in revenue. Alchemer Survey is embedded on public site pages to collect post-engagement and on-site feedback from customers.
Alchemer Survey configuration emphasized survey design, conditional logic, diverse question types, and centralized response collection workflows. The implementation leverages built-in reporting and dashboarding within Alchemer Survey to consolidate feedback and support iterative survey refinement. Configuration work focused on form orchestration, response routing, and exportable data outputs for downstream analysis.
Operational coverage centers on customer-facing functions including marketing, customer service, and account management, with website-embedded surveys directing responses into Alchemer Survey for management. Governance and content control are managed by internal marketing and operations stakeholders to maintain question libraries, response handling procedures, and compliance with site-level consent practices. Rollout followed a staged approach across site pages to align survey placement with customer journey touchpoints.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Five Star Professional SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kugamon | Legacy | Kugamon CPQ | Configure Price Quote (CPQ) | SPM | n/a | 2017 | 2018 |
In 2017, Five Star Professional implemented Kugamon CPQ to centralize quoting, orders, invoicing and renewals inside Salesforce. The deployment positioned Kugamon CPQ within the Configure Price Quote (CPQ) category to align subscription and renewal management with transactional quoting and order workflows across its United States operations.
Kugamon CPQ modules deployed included quoting, order management, invoicing, and automated renewals with subscription processing, all configured to run inside Salesforce for end-to-end transactional orchestration. Operational scope covered sales and operations teams across the United States, and governance centered on standardizing order placement and fulfillment workflows and reducing manual handoffs to streamline renewals and invoicing processes.
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Five Star Professional PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Five Star Professional IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Five Star Professional
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Five Star Professional Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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