AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

FiveStar Technology Solutions Tech Stack and Enterprise Applications

FiveStar Technology Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, FiveStar Technology Solutions implemented LiveChat on its public website. The LiveChat application serves as a front-line Chatbots and Conversational AI entry point for web-based customer engagement and lead capture. Configuration centered on embedding the LiveChat website chat widget, enabling proactive greetings, configuring canned responses and offline message capture. The agent console was provisioned for internal users, with chat transcript logging and basic routing to on-shift agents. These settings align with standard Chatbots and Conversational AI functional workflows for real-time web chat handling. Operational scope covers customer-facing teams including support and sales who handle inbound website conversations, with chat transcripts used for follow-up and manual escalation to other channels. The implementation is focused on browser-based agent access and centralized handling of web inquiries rather than explicit backend system integrations. Rollout included establishing chat handling workflows, response templates and agent onboarding to ensure consistent handling of web inquiries. Governance concentrated on centralized ownership of the chat console and retention of chat logs for knowledge capture and post-chat follow-up.
FiveStar Technology Solutions Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2020 2020
In 2020 FiveStar Technology Solutions deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. FiveStar Technology Solutions is an education-focused organization with 200 employees and the deployment is visible on their website, positioning Google Workspace (Formerly Google G-Suite) to support both academic and administrative communication and document workflows. The implementation centers on core Google Workspace modules including Gmail, Google Drive with Shared Drives, Google Docs, Sheets and Slides for real-time coauthoring, Google Calendar for scheduling, and Google Meet for video collaboration, with administration and policy controls managed through the Google Workspace Admin Console. Operational scope spans faculty, administrative staff, and student-facing services, and governance is exercised via centralized account provisioning, group-based access controls and data sharing policies consistent with Collaboration category workflows, enabling unified email, calendaring and content collaboration across the organization.
Online Meeting Scheduling Collaboration 2021 2021
FiveStar Technology Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Marketing Automation CRM n/a 2022 2022
In 2022, FiveStar Technology Solutions implemented Intuit Mailchimp as its Marketing Automation platform. The deployment focused on embedding Mailchimp on the corporate website to centralize audience capture and outbound campaign delivery for the education company headquartered in the United States. Configuration centered on Intuit Mailchimp modules aligned to Marketing Automation, including audience management, email campaign creation and scheduling, embedded website signup forms, automation workflows for triggered communications, and campaign reporting. Templates and segmentation logic were configured to support distinct enrollment and client outreach patterns common to education sector marketing. Operational integration routed website form captures into Mailchimp lists and triggered automation flows, with email send and campaign cadence managed through Intuit Mailchimp. The operational scope emphasized the marketing and communications team as the primary users, making the application the central marketing communication layer on the company website. Governance established permissioned user roles, list management practices, and campaign approval workflows to control publishing and audience hygiene. Processes focused on standardized segmentation and scheduled automations to ensure consistent campaign orchestration and ongoing maintenance of website-driven contact capture.
Tag Management CRM 2022 2022
FiveStar Technology Solutions ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
FiveStar Technology Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
FiveStar Technology Solutions CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at FiveStar Technology Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by FiveStar Technology Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FiveStar Technology Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FiveStar Technology Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD FiveStar Technology Solutions Technographics
FiveStar Technology Solutions is a Education organization based in United States, with around 200 employees and annual revenues of $30.0 million.
FiveStar Technology Solutions operates a diverse technology stack with applications such as LiveChat, Google Workspace (Formerly Google G-Suite) and Intuit Mailchimp, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Automation.
FiveStar Technology Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Google and Intuit.
FiveStar Technology Solutions recently adopted applications including Intuit Mailchimp in 2022, Adobe Launch in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FiveStar Technology Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates FiveStar Technology Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FiveStar Technology Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.