Jeffersonville, 47130, IN,
United States
FiveStar Technology Solutions Technographics
FiveStar Technology Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FiveStar Technology Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 FiveStar Technology Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FiveStar Technology Solutions has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Intuit Mailchimp for Marketing Automation in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FiveStar Technology Solutions is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Google , Calendly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FiveStar Technology Solutions revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FiveStar Technology Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FiveStar Technology Solutions Tech Stack and Enterprise Applications
FiveStar Technology Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, FiveStar Technology Solutions implemented LiveChat on its public website. The LiveChat application serves as a front-line Chatbots and Conversational AI entry point for web-based customer engagement and lead capture.
Configuration centered on embedding the LiveChat website chat widget, enabling proactive greetings, configuring canned responses and offline message capture. The agent console was provisioned for internal users, with chat transcript logging and basic routing to on-shift agents. These settings align with standard Chatbots and Conversational AI functional workflows for real-time web chat handling.
Operational scope covers customer-facing teams including support and sales who handle inbound website conversations, with chat transcripts used for follow-up and manual escalation to other channels. The implementation is focused on browser-based agent access and centralized handling of web inquiries rather than explicit backend system integrations.
Rollout included establishing chat handling workflows, response templates and agent onboarding to ensure consistent handling of web inquiries. Governance concentrated on centralized ownership of the chat console and retention of chat logs for knowledge capture and post-chat follow-up.
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FiveStar Technology Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 FiveStar Technology Solutions deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. FiveStar Technology Solutions is an education-focused organization with 200 employees and the deployment is visible on their website, positioning Google Workspace (Formerly Google G-Suite) to support both academic and administrative communication and document workflows.
The implementation centers on core Google Workspace modules including Gmail, Google Drive with Shared Drives, Google Docs, Sheets and Slides for real-time coauthoring, Google Calendar for scheduling, and Google Meet for video collaboration, with administration and policy controls managed through the Google Workspace Admin Console. Operational scope spans faculty, administrative staff, and student-facing services, and governance is exercised via centralized account provisioning, group-based access controls and data sharing policies consistent with Collaboration category workflows, enabling unified email, calendaring and content collaboration across the organization.
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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FiveStar Technology Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2022 | 2022 |
In 2022, FiveStar Technology Solutions implemented Intuit Mailchimp as its Marketing Automation platform. The deployment focused on embedding Mailchimp on the corporate website to centralize audience capture and outbound campaign delivery for the education company headquartered in the United States.
Configuration centered on Intuit Mailchimp modules aligned to Marketing Automation, including audience management, email campaign creation and scheduling, embedded website signup forms, automation workflows for triggered communications, and campaign reporting. Templates and segmentation logic were configured to support distinct enrollment and client outreach patterns common to education sector marketing.
Operational integration routed website form captures into Mailchimp lists and triggered automation flows, with email send and campaign cadence managed through Intuit Mailchimp. The operational scope emphasized the marketing and communications team as the primary users, making the application the central marketing communication layer on the company website.
Governance established permissioned user roles, list management practices, and campaign approval workflows to control publishing and audience hygiene. Processes focused on standardized segmentation and scheduled automations to ensure consistent campaign orchestration and ongoing maintenance of website-driven contact capture.
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Tag Management | CRM |
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2022 | 2022 |
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FiveStar Technology Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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FiveStar Technology Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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FiveStar Technology Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at FiveStar Technology Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by FiveStar Technology Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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