AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Fivestars Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infinicept Legacy Infinicept Payment Processing ERP Financial Management n/a 2019 2019
In 2019, Fivestars implemented Infinicept as its Payment Processing platform to become a payment facilitator and launch Fivestars Pay. Infinicept enabled Fivestars to integrate multi-tender payments with its loyalty and marketing platform across the United States, establishing payments as a native capability within the customer engagement stack and onboarding more than 1,000 merchants to the payments product with materially higher loyalty participation. The implementation used the Infinicept payment facilitator platform to operationalize merchant underwriting, automated onboarding, and merchant management workflows. Configuration work centered on transaction processing and settlement orchestration, merchant onboarding flows, and the underwriting rules and documentation required for facilitator status, aligning payment processing workflows with the loyalty program and marketing triggers. Integrations were centered on linking Infinicept transaction events to Fivestars loyalty and marketing systems so that multi-tender payments could drive engagement and rewards. Operational coverage spanned merchant operations and payments teams across the United States, with the Infinicept platform providing ongoing merchant operations support and centralized merchant lifecycle management. Governance changes included establishing payment facilitator controls, underwriting criteria, and merchant risk monitoring as part of merchant onboarding and post onboarding management. Rollout and operationalization required updating merchant onboarding processes and aligning payments governance with existing loyalty and marketing workflows. Outcomes documented in the case study include the launch of Fivestars Pay, onboarding of over 1,000 merchants to the payments product, and materially higher loyalty participation driven by tighter integration between payments and the loyalty platform.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Greenhouse Legacy Greenhouse ATS Applicant Tracking System HCM n/a 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Front Legacy FrontApp Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2013 2013
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2018 2018
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2000 2000
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Fivestars
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fivestars Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fivestars Technographics

Fivestars is a Professional Services organization based in United States, with around 350 employees and annual revenues of $50.0 million.

Fivestars operates a diverse technology stack with applications such as Infinicept, Greenhouse ATS and FrontApp, covering areas like Payment Processing, Applicant Tracking System and Collaboration.

Fivestars has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infinicept, Greenhouse and Front.

Fivestars recently adopted applications including DocuSign eSignature in 2023, Salesforce Sales Cloud in 2021 and Twilio Sendgrid in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Fivestars’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Fivestars’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Fivestars technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.