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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

FJT Communications Systems Malaysia Tech Stack and Enterprise Applications

Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Joomla Legacy Joomla 3.9 Web Content Management Content Management n/a 2014 2014
Web Content Management Content Management 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CTAPPS MSC Legacy CTAPPS MSC Aria Call Center Call Center CRM n/a 2023 2023
In 2023, FJT Communications Systems Malaysia implemented CTAPPS MSC Aria Call Center to automate inbound and outbound telephony, IVR and dialer workflows for customer service and CRM contact center operations. The CTAPPS MSC Aria Call Center deployment is categorized as Call Center and was scoped for operations in Malaysia, with explicit focus on improving call routing, reporting and agent productivity. Implementation work centered on configuring IVR flows, dialer campaign logic and inbound routing rules mapped to contact center queues, leveraging the ARIA Call Centre System capabilities described on FJT's product page. Reporting and agent performance modules were configured to standardize queue level and agent level metrics and to enforce consistent call handling workflows. The deployment emphasizes telephony orchestration, session management and dialer automation as core functional capabilities of CTAPPS MSC Aria Call Center, and governance adjustments targeted routing policies and contact center process standardization to embed the new call handling and reporting workflows.
Customer Engagement CRM 2022 2022
Tag Management CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2022 2022
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Web Application Firewalls (WAF) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at FJT Communications Systems Malaysia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by FJT Communications Systems Malaysia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FJT Communications Systems Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FJT Communications Systems Malaysia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD FJT Communications Systems Malaysia Technographics
FJT Communications Systems Malaysia is a Communications organization based in Malaysia, with around 25 employees and annual revenues of $2.0 million.
FJT Communications Systems Malaysia operates a diverse technology stack with applications such as Joomla 3.9, WooCommerce and CTAPPS MSC Aria Call Center, covering areas like Web Content Management, eCommerce and Call Center.
FJT Communications Systems Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Joomla, Automattic and CTAPPS MSC.
FJT Communications Systems Malaysia recently adopted applications including CTAPPS MSC Aria Call Center in 2023, Imunify360 in 2023 and WooCommerce in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FJT Communications Systems Malaysia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates FJT Communications Systems Malaysia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FJT Communications Systems Malaysia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.