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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

FJT Communications Systems Malaysia Data, Technology Stack, and Enterprise Applications
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy reCAPTCHA Application Security (AppSec) CyberSecurity n/a 2022 2022
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Web Application Firewalls (WAF) CyberSecurity 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CTAPPS MSC Legacy CTAPPS MSC Aria Call Center Call Center CRM n/a 2023 2023
In 2023, FJT Communications Systems Malaysia implemented CTAPPS MSC Aria Call Center to automate inbound and outbound telephony, IVR and dialer workflows for customer service and CRM contact center operations. The CTAPPS MSC Aria Call Center deployment is categorized as Call Center and was scoped for operations in Malaysia, with explicit focus on improving call routing, reporting and agent productivity. Implementation work centered on configuring IVR flows, dialer campaign logic and inbound routing rules mapped to contact center queues, leveraging the ARIA Call Centre System capabilities described on FJT's product page. Reporting and agent performance modules were configured to standardize queue level and agent level metrics and to enforce consistent call handling workflows. The deployment emphasizes telephony orchestration, session management and dialer automation as core functional capabilities of CTAPPS MSC Aria Call Center, and governance adjustments targeted routing policies and contact center process standardization to embed the new call handling and reporting workflows.
Customer Engagement CRM 2022 2022
Tag Management CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Hosted Libraries Content Delivery Network IaaS n/a 2022 2022
Content Delivery Network IaaS 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2014 2014
Web Content Management Content Management 2021 2021
IT Decision Makers and Key Stakeholders at FJT Communications Systems Malaysia
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by FJT Communications Systems Malaysia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD FJT Communications Systems Malaysia Technographics

FJT Communications Systems Malaysia is a Communications organization based in Malaysia, with around 25 employees and annual revenues of $2.0 million.

FJT Communications Systems Malaysia operates a diverse technology stack with applications such as reCAPTCHA, CTAPPS MSC Aria Call Center and Google Hosted Libraries, covering areas like Application Security (AppSec), Call Center and Content Delivery Network.

FJT Communications Systems Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google and CTAPPS MSC.

FJT Communications Systems Malaysia recently adopted applications including Imunify360 in 2023, CTAPPS MSC Aria Call Center in 2023 and reCAPTCHA in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of FJT Communications Systems Malaysia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates FJT Communications Systems Malaysia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete FJT Communications Systems Malaysia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.