Flagship One Technographics
Flagship One Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Flagship One and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Flagship One employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flagship One has purchased the following applications: Visa Authorize.Net for Payment Processing in 2015, LiveChat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flagship One is running and its propensity to invest more and deepen its relationship with Visa , Google , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flagship One revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flagship One intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Flagship One Tech Stack and Enterprise Applications
Flagship One ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2015 | 2015 |
In 2015, Flagship One implemented Visa Authorize.Net for Payment Processing on its public website. The deployment embedded Visa Authorize.Net into the site checkout flow to provide real-time card authorization, capture and tokenization, positioning the gateway as the primary online payment authorization layer for web transactions.
The implementation covered core Payment Processing capabilities such as authorization, settlement orchestration and tokenization to reduce card data exposure, and was operated as part of the company e-commerce payment path. Visa Authorize.Net supports the finance and customer billing functions by handling transaction routing and dispute priming for customer service, and the integration model focuses on web-based gateway calls and hosted payment form patterns to centralize online payment handling.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Flagship One AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Flagship One implemented LiveChat on its customer-facing website. LiveChat was configured as a web-embedded conversational layer to support customer service and lead capture, aligning directly with the Chatbots and Conversational AI category and Flagship One customer engagement functions.
The LiveChat deployment leverages the vendor's chat widget and agent console to provide real-time messaging, canned responses, conversation history, and basic reporting, which are typical capabilities in Chatbots and Conversational AI implementations. Configuration work emphasized site-level embedding, chat routing rules and agent queues to direct inbound conversations to sales and support personnel.
Operationally the system is managed by Flagship One's United States customer support and sales teams through the LiveChat interface, with governance focused on chat handling rules, message templates and role-based access controls. The implementation is confined to the corporate website and the available source does not specify integrations with external CRM or back-office systems.
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Flagship One Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Flagship One implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation supports companywide email through Gmail, calendar scheduling, Drive storage, Docs-based document collaboration, and Meet conferencing for Flagship One's 85 employees, and the company website shows signals of Google Workspace usage for corporate email and collaboration functions.
Administration is centralized in the Google Admin console with account provisioning, domain management, group aliases, and role-based access controls configured to reflect departmental responsibilities. Core Collaboration capabilities implemented include shared drives, document permissions and commenting, Calendar resource scheduling, and meeting orchestration, delivered via Google Workspace (Formerly Google G-Suite)'s cloud-native infrastructure. Operational governance emphasizes centralized admin policies and user lifecycle processes to align Google Workspace Collaboration capabilities with sales, operations, and support workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Flagship One eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2015 | 2015 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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Flagship One IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Flagship One CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Flagship One
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Flagship One Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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