Porto Alegre, 90220-010, Rio Grande,
Brazil
Fleming Medicina Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fleming Medicina and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Fleming Medicina employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fleming Medicina has purchased the following applications: Facebook Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2020, Moskit CRM for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fleming Medicina is running and its propensity to invest more and deepen its relationship with Facebook , Microsoft , Moskit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fleming Medicina revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fleming Medicina intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Facebook Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Fleming Medicina implemented Facebook Chat as a live chat solution on its public website. The deployment embedded the Facebook Chat web plugin to enable real time messaging through the Facebook Messenger channel, providing a conversational interface consistent with Chatbots and Conversational AI functionality. Implementation focused on web client integration and message routing to staff inboxes, enabling both live operator responses and simple automated acknowledgements typical of the category.
The Facebook Chat implementation targeted front office and prospective student engagement functions within Fleming Medicina, integrating the site level chat widget into existing web pages to capture inquiries and initiate two way conversations. Governance and operational ownership were managed internally by the web and communications team, who configured chat availability and staffed the Messenger endpoint to handle inbound messages. Fleming Medicina Facebook Chat Chatbots and Conversational AI supports ongoing conversational handling for student inquiries and web based customer engagement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moskit | Legacy | Moskit CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013 Fleming Medicina implemented Moskit CRM to centralize customer engagement and establish repeatable indicator tracking as the institution prepared for expansion. The selection emphasized an accelerated learning curve for a 70 person organization and CRM capabilities that provide fine grained control over performance indicators, which led Fleming Medicina to deploy Moskit CRM for core relationship management.
The deployment focused on CRM functional modules common to the category, configured to support lead and contact management, pipeline and opportunity tracking, reporting and dashboarded indicator control, and after sales case handling. Moskit CRM was configured to surface enrollment and conversion indicators to operational users, with workflow automation applied to routine follow up and case escalation to reduce manual handoffs.
Operational coverage targeted commercial and after sales teams within Fleming Medicina, accompanied by a compact training program to leverage the accelerated learning curve. Fleming Medicina cited attentive and relaxed after sales support from Moskit as a key operational benefit, creating an environment of reliability and tranquility for end users while sustaining the CRM driven governance and routine performance reporting.
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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