AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Flex Contact Center Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2020 2020
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Oracle Legacy Oracle Cloud HCM Core HR HCM n/a 2016 2016
Recruiting, Applicant Tracking System HCM 2014 2014
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Senior Software Legacy Senior ERP ERP Financial ERP Financial Management n/a 2016 2016 In 2016, Flex Contact Center implemented Senior ERP as its ERP Financial platform. The deployment used Senior ERP Enterprise Management to establish centralized supplier and product master data and to provide core financial controls for accounts payable, bank reconciliation and treasury workflows. The implementation targeted procurement and finance functions across the organization and was structured around module-based configuration in the Senior ERP application. Configuration work focused on supplier registration, product registration, purchasing and supply management, finance modules and bank reconciliation among other tools, aligning master data and transactional processing within Senior ERP. Operational coverage included procurement, inventory management and corporate finance teams, with process-aligned modules supporting requisition to payment, invoice processing and reconciliations. Governance centered on centralized data records and module configuration to standardize financial and procurement workflows within the ERP Financial environment.
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Project Portfolio Management PPM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2018 2018
IT Decision Makers and Key Stakeholders at Flex Contact Center
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Flex Contact Center Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Flex Contact Center Technographics

Flex Contact Center is a Professional Services organization based in Brazil, with around 4700 employees and annual revenues of $500.0 million.

Flex Contact Center operates a diverse technology stack with applications such as Zoom, Oracle Cloud HCM and Senior ERP, covering areas like Audio Video and Web Conferencing, Core HR and ERP Financial.

Flex Contact Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoom Video Communications, Oracle and Senior Software.

Flex Contact Center recently adopted applications including Zoom in 2020, Microsoft 365 in 2020 and Atlassian JIRA in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Flex Contact Center’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Flex Contact Center’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Flex Contact Center technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.