Discover the latest software purchases and digital transformation initiatives being undertaken by Flex Contact Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4700 Flex Contact Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flex Contact Center has purchased the following applications: IBM Connections Cloud for Collaboration in 2016, Senior ERP for ERP Financial in 2016, Oracle Taleo Cloud Service for Recruiting,Applicant Tracking System in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flex Contact Center is running and its propensity to invest more and deepen its relationship with IBM , Senior Software , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flex Contact Center revenues, which have grown to $500.0 million in 2021, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flex Contact Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
| Industry | Employees | Revenue |
|---|---|---|
| Professional Services | 4700 | $500.0M |
| Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy Applications | IBM Connections Cloud | Collaboration | Collaboration | n/a | n/a | 2016 | 2016 |
| Subscribe | Subscribe | Subscribe | Collaboration | Collaboration | Subscribe | Subscribe | 2020 | 2020 |
| Subscribe | Subscribe | Subscribe | Audio Video and Web Conferencing | Collaboration | Subscribe | Subscribe | 2020 | 2020 |
| Subscribe | Subscribe | Subscribe | CRM | CRM | Subscribe | Subscribe | 2016 | 2016 |
| Subscribe | Subscribe | Subscribe | ERP Financial | ERP Financial Management | Subscribe | Subscribe | 2016 | 2016 |
| Subscribe | Subscribe | Subscribe | Recruiting,Applicant Tracking System | HCM | Subscribe | Subscribe | 2014 | 2014 |
| Subscribe | Subscribe | Subscribe | Core HR | HCM | Subscribe | Subscribe | 2016 | 2016 |
| Subscribe | Subscribe | Subscribe | Transactional Email | PaaS | Subscribe | Subscribe | 2018 | 2018 |
| Subscribe | Subscribe | Subscribe | Project Portfolio Management | PPM | Subscribe | Subscribe | 2018 | 2018 |
| Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy Applications | Microsoft 365 | Collaboration | Collaboration | n/a | n/a | 2020 | 2020 |
| IBM | Legacy Applications | IBM Connections Cloud | Collaboration | Collaboration | Subscribe | Subscribe | 2016 | 2016 |
| Subscribe | Subscribe | Subscribe | Audio Video and Web Conferencing | Collaboration | Subscribe | Subscribe | 2020 | 2020 |
| Subscribe | Subscribe | Subscribe | CRM | CRM | Subscribe | Subscribe | 2016 | 2016 |
| Subscribe | Subscribe | Subscribe | ERP Financial | ERP Financial Management | Subscribe | Subscribe | 2016 | 2016 |
| Subscribe | Subscribe | Subscribe | Recruiting,Applicant Tracking System | HCM | Subscribe | Subscribe | 2014 | 2014 |
| Subscribe | Subscribe | Subscribe | Core HR | HCM | Subscribe | Subscribe | 2016 | 2016 |
| Subscribe | Subscribe | Subscribe | Project Portfolio Management | PPM | Subscribe | Subscribe | 2018 | 2018 |
| Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy Applications | Amazon SES | Transactional Email | PaaS | n/a | n/a | 2018 | 2018 |
| Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live |
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| Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live |
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| First Name | Last Name | Title | Phone |
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