Petaling Jaya, 47820,
Malaysia
FLEXIROAM Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by FLEXIROAM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 FLEXIROAM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FLEXIROAM has purchased the following applications: Stripe Payments for Payment Processing in 2019, AmplifyReach Catalyst Platform for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FLEXIROAM is running and its propensity to invest more and deepen its relationship with Stripe , AmplifAI Solutions , Live Helper Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FLEXIROAM revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FLEXIROAM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AmplifAI Solutions | Legacy | AmplifyReach Catalyst Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, FLEXIROAM implemented AmplifyReach Catalyst Platform, an AI Platform, to centralize customer engagement intelligence. The AmplifyReach Catalyst Platform was configured to support data driven campaign orchestration, predictive customer segmentation, and real time personalization across the communications product set.
Deployment architecture emphasized a cloud hosted platform model with modular ingestion, model management, orchestration, and analytics layers, consistent with AI Platform capabilities. Functional capabilities implemented included data ingestion and normalization from customer records and telemetry, supervised and unsupervised model hosting for segmentation and propensity scoring, campaign orchestration workflows, and interactive analytics dashboards for marketing and product teams. Automation features focused on scheduled model retraining and rule based campaign triggers to maintain model relevance.
Integrations were implemented to surface AI outputs into core operational systems such as customer databases, billing and support systems, and digital marketing channels, enabling marketing and growth functions to operationalize models. Operational scope covered FLEXIROAM's Malaysia based commercial operations, with primary users in marketing, growth, product management, and customer support. The AI Platform supported use cases spanning acquisition campaigns, in app personalization, and retention analytics.
Governance and rollout were structured around phased adoption, with centralized oversight for data quality, model lifecycle management, and campaign approval to align analytics outputs to operational workflows. Training and process adjustments emphasized embedding analytics into campaign planning and customer support routing. FLEXIROAM is listed as a customer of AmplifAI Solutions on the vendor website.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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