FLEXIROAM
22-2, Jalan PJU 8/3A Damansara Perdana,
Petaling Jaya, 47820,
Malaysia
Petaling Jaya, 47820,
Malaysia
60 3-2631-8181
Communications
FLEXIROAM Technographics
FLEXIROAM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FLEXIROAM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 FLEXIROAM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FLEXIROAM has purchased the following applications: Stripe Payments for Payment Processing in 2019, AmplifyReach Catalyst Platform for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FLEXIROAM is running and its propensity to invest more and deepen its relationship with Stripe , AmplifAI Solutions , Live Helper Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FLEXIROAM revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FLEXIROAM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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FLEXIROAM Tech Stack and Enterprise Applications
FLEXIROAM ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, FLEXIROAM implemented Stripe Payments to process online transactions on its consumer-facing website. The deployment establishes Stripe Payments as the Payment Processing layer for website checkout and customer billing for the Malaysia-based communications provider.
The implementation integrates Stripe Payments directly into the web checkout flow, using hosted checkout and client-side tokenization to capture card details while minimizing card data exposure. Functional capabilities deployed include card acceptance, tokenization, payment webhooks for asynchronous event handling, and refund processing within the Stripe Payments console. These application functions align with typical Payment Processing workflows for transaction capture, dispute handling, and notification-driven operations.
Operational scope centers on website payments and impacts finance, billing, and customer support processes. Governance was implemented through Stripe dashboard role assignments and webhook-based workflows that feed payment events into internal billing records, enabling reconciliation and operational routing of refunds and disputes. Stripe Payments is the primary Payment Processing solution for FLEXIROAMs online commerce and billing interactions.
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FLEXIROAM AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AmplifAI Solutions | Legacy | AmplifyReach Catalyst Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, FLEXIROAM implemented AmplifyReach Catalyst Platform, an AI Platform, to centralize customer engagement intelligence. The AmplifyReach Catalyst Platform was configured to support data driven campaign orchestration, predictive customer segmentation, and real time personalization across the communications product set.
Deployment architecture emphasized a cloud hosted platform model with modular ingestion, model management, orchestration, and analytics layers, consistent with AI Platform capabilities. Functional capabilities implemented included data ingestion and normalization from customer records and telemetry, supervised and unsupervised model hosting for segmentation and propensity scoring, campaign orchestration workflows, and interactive analytics dashboards for marketing and product teams. Automation features focused on scheduled model retraining and rule based campaign triggers to maintain model relevance.
Integrations were implemented to surface AI outputs into core operational systems such as customer databases, billing and support systems, and digital marketing channels, enabling marketing and growth functions to operationalize models. Operational scope covered FLEXIROAM's Malaysia based commercial operations, with primary users in marketing, growth, product management, and customer support. The AI Platform supported use cases spanning acquisition campaigns, in app personalization, and retention analytics.
Governance and rollout were structured around phased adoption, with centralized oversight for data quality, model lifecycle management, and campaign approval to align analytics outputs to operational workflows. Training and process adjustments emphasized embedding analytics into campaign planning and customer support routing. FLEXIROAM is listed as a customer of AmplifAI Solutions on the vendor website.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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FLEXIROAM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, FLEXIROAM implemented Google Workspace (Formerly Google G-Suite) under the Collaboration category. The deployment provisioned cloud email, shared calendars, Google Drive storage and real-time Docs, Sheets and Slides collaboration as the primary productivity and communication layer for the company.
The implementation used the SaaS cloud model with centralized administration through the Google Admin Console, enabling domain level user and group provisioning for an employee base of about 100. Functional capabilities implemented include hosted Gmail for corporate email, calendar scheduling, Drive file storage and collaborative document editing, which together form the core Collaboration platform for internal productivity.
Public site references indicate Google Workspace is actively used by FLEXIROAM, confirming the relationship FLEXIROAM Google Workspace (Formerly Google G-Suite) Collaboration for business email, document collaboration and team communication. Operational coverage spans companywide use as the primary collaboration stack supporting day to day workflows across product, support, sales and administrative functions.
Governance was implemented through centralized account administration, role based group management and standard policy configuration inside the Google Admin Console to control access and provisioning. Typical operational processes observable with this configuration include user lifecycle management, group based sharing controls and centralized mailbox and domain management for corporate communications.
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FLEXIROAM Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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FLEXIROAM CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation | CRM |
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2017 | 2017 |
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FLEXIROAM PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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FLEXIROAM IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at FLEXIROAM
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by FLEXIROAM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FLEXIROAM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FLEXIROAM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD FLEXIROAM Technographics
FLEXIROAM is a Communications organization based in Malaysia,
with around 100 employees and annual revenues of $10.0 million.
FLEXIROAM operates a diverse technology stack with applications such as
Stripe Payments, AmplifyReach Catalyst Platform and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
FLEXIROAM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, AmplifAI Solutions and Google.
FLEXIROAM recently adopted applications including
Quantil CDN360 in 2021, Rocket.chat in 2020 and Algolia Search in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FLEXIROAM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FLEXIROAM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FLEXIROAM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.