AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

FlexShopper Tech Stack and Enterprise Applications

FlexShopper ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Intuit QuickBooks Online Oracle NetSuite ERP ERP Financial ERP n/a 2017 2017
In 2017, FlexShopper implemented Oracle NetSuite ERP as its ERP Financial platform to centralize accounting, tax and payroll workflows for an e-commerce, publicly held operation with multi-state sales tax exposure. The deployment replaced Intuit QuickBooks Online and was positioned to consolidate general ledger, inter-company accounting and standard financial close processes. Oracle NetSuite ERP was configured to support core financial modules including General Ledger and journal entries, Accounts Payable, bank reconciliations, fixed assets and depreciation schedules, prepaid expenses, and statutory reporting such as W-2 and 1099 preparation. The implementation also supported payroll administration workflows and controls consistent with Sarbanes-Oxley compliance and included the creation of department process manuals to formalize internal controls and accounting procedures. Integrations and data flows accompanying the NetSuite deployment included a payroll migration path to Paycom, tax transaction handling with Avalara for multi-state sales tax, and data imports or reconciliations from Intuit QuickBooks Online and CS Flex, with Excel retained for ad hoc reporting and reconciliations. The project assisted existing finance staff in converting accounting records into Oracle NetSuite ERP and establishing operational interfaces between finance, payroll and tax systems. Governance and operational rollout emphasized auditability and process standardization, with the finance organization documenting controls and maintaining Sarbanes-Oxley related procedures. The implementation occurred in an environment where FlexShopper had more than tripled in size and revenue since 2014, while the accounting team managed conversions and ongoing operations without increasing staff or budget.
Tax Management ERP 2017 2017
FlexShopper ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FreeWheel, A Comcast Company Legacy FreeWheel Demandsuite Agency Management ERP Services and Operations n/a 2023 2023
In 2023, FlexShopper deployed FreeWheel Demandsuite on their website to centralize digital advertising demand and programmatic yield management. The implementation is categorized under Agency Management and focuses on embedding the FreeWheel Demandsuite ad decisioning footprint directly into site pages to manage demand signals and inventory allocation across FlexShopper.com. The deployment concentrated on standard Agency Management capabilities, including demand orchestration, inventory mapping and yield configuration, and reporting and analytics for ad operations. Operational responsibility sits with digital ad operations, marketing, and monetization functions, with configuration centered on campaign trafficking, priority rules, and centralized reporting using FreeWheel Demandsuite.
FlexShopper AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoTo (formerly LogMeIn) Legacy LogMeIn BoldChat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, FlexShopper implemented LogMeIn BoldChat on its public website as a Chatbots and Conversational AI solution for online customer engagement and support. The deployment used the LogMeIn BoldChat web widget to provide real-time messaging capabilities aimed at supporting customer service and online sales interactions, positioning LogMeIn BoldChat as the primary conversational interface on the site. The implementation focused on standard Chatbots and Conversational AI functional modules, including live chat agent consoles, canned response libraries, session transcripts, visitor presence and routing logic, and proactive chat invitations. LogMeIn BoldChat was configured to operate as a cloud-hosted conversational layer, delivering an embedded JavaScript widget and agent-facing console without on premise infrastructure. Operational coverage centered on web-facing customer support and sales workflows, with online agents using LogMeIn BoldChat to manage incoming chat queues, escalate complex sessions to asynchronous channels, and capture interaction transcripts for downstream case handling. Governance concentrated on chat handling procedures, operator shift routing, and transcript retention practices to align the chat channel with existing customer service processes. FlexShopper LogMeIn BoldChat Chatbots and Conversational AI supported the companys goal of centralizing real-time customer conversations on the website, integrating conversational workflows into agent operations and web engagement touchpoints.
FlexShopper eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2020 2020
FlexShopper CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Customer Analytics CRM 2017 2017
Customer Data Platform CRM 2015 2015
Customer Engagement CRM 2020 2020
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2020 2020
FlexShopper ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
IT Service Management ITSM 2019 2019
FlexShopper TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
FlexShopper PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
FlexShopper IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
FlexShopper CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at FlexShopper

First Name Last Name Title Function Department Email Phone
CEO & President CXO Finance
Executive Vice President- Operations VP Finance
Director of User Experience Director Finance
Corporate Accountant Manager Finance
FP&A Manager Manager Finance
Director of Information Technology Director IT
Accounting Manager Manager Finance

Apps Being Evaluated by FlexShopper Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FlexShopper IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FlexShopper digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD FlexShopper Technographics
FlexShopper is a Professional Services organization based in United States, with around 118 employees and annual revenues of $20.0 million.
FlexShopper operates a diverse technology stack with applications such as Oracle NetSuite ERP, FreeWheel Demandsuite and LogMeIn BoldChat, covering areas like ERP Financial, Agency Management and Chatbots and Conversational AI.
FlexShopper has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, FreeWheel, A Comcast Company and GoTo (formerly LogMeIn).
FlexShopper recently adopted applications including FreeWheel Demandsuite in 2023, AB Tasty Instant Analytics in 2021 and Klaviyo in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FlexShopper’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates FlexShopper’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FlexShopper technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.