Dallas, 75251, TX,
United States
Flexsin Technographics
Flexsin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Flexsin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 320 Flexsin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Flexsin has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2020, IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) for Application Hosting and Computing Services in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flexsin is running and its propensity to invest more and deepen its relationship with Zoho Corp. , IBM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flexsin revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flexsin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Flexsin Tech Stack and Enterprise Applications
Flexsin AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Flexsin deployed Zoho SalesIQ on its public website. Flexsin implemented Zoho SalesIQ, a Chatbots and Conversational AI application, to provide real time visitor engagement and initial lead capture through an embedded chat interface.
The implementation centered on the Zoho SalesIQ live chat widget and chatbot automation modules, leveraging visitor tracking, automated greetings, scripted conversation flows, chat routing, and lead capture workflows consistent with Chatbots and Conversational AI functionality. Configuration and conversational logic were maintained in the Zoho SalesIQ console, with canned responses and escalation rules to move qualified sessions to human agents.
Operational scope covered web facing customer engagement supporting sales and support functions, with the embedded widget handling first touch interactions and handoff to internal teams. Governance focused on centralized administration of chat scripts, role based agent access, and operational workflows for chat routing and session ownership within the application environment.
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Flexsin IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 |
In 2012, Flexsin provisioned IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) as its provider for Application Hosting and Computing Services to host its corporate website. The deployment leverages IBM Cloud compute and platform capabilities, including runtime environments, virtual server instances, and networked storage to support web delivery and application hosting needs.
The implementation targets web operations and developer workflows, using IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) to provide on-demand provisioning, capacity scaling, and environment separation for production and nonproduction workloads. Governance and operational controls align with standard cloud practice, using platform console identity and access controls and automated provisioning patterns to manage deployments and lifecycle of hosted assets.
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Flexsin
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Senior Manager-Business developement | Manager | Operations | ||||
| Sales Manager | Manager | Sales | ||||
| Director of US Operations | Director | Finance |
Apps Being Evaluated by Flexsin Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||