Fluentgrid
Hill 1, Rushikonda IT Park, Madhurawada,
Visakhapatnam, 530045,
India
Visakhapatnam, 530045,
India
91 891 2500 000
Professional Services
Fluentgrid Technographics
Fluentgrid Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fluentgrid and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Fluentgrid employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Fluentgrid has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Respond.io for Customer Engagement in 2021, GoDaddy for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fluentgrid is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Respond.io or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fluentgrid revenues, which have grown to $92.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fluentgrid intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fluentgrid Tech Stack and Enterprise Applications
Fluentgrid Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Fluentgrid implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment is surfaced on Fluentgrid's public website, providing web‑accessible meeting initiation and join flows for both external customers and internal staff.
Cisco Webex Meetings was configured to deliver core conferencing capabilities including real time video and audio, screen sharing, meeting recording, participant management, and scheduled meeting links. The implementation emphasizes web embedded join experiences and centralized meeting rooms, aligning with standard Audio Video and Web Conferencing functional workflows.
Operational coverage focuses on client engagement, professional services delivery, and customer support workflows, where meetings are initiated from the corporate website and used for demos, project review sessions, and service coordination. Administrative governance is exercised through platform administration, meeting policy controls, and user provisioning to manage external access and recording permissions.
The narrative centers on Cisco Webex Meetings and the Audio Video and Web Conferencing relationship to Fluentgrid's business functions, with the application serving as the primary online meeting layer accessible from the company website.
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Collaboration | Collaboration |
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2016 | 2016 |
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Fluentgrid CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Respond.io | Legacy | Respond.io | Customer Engagement | CRM | n/a | 2021 | 2021 |
In 2021 Fluentgrid implemented Respond.io on their website to centralize web-based messaging and streamline customer touchpoints, using Respond.io as their Customer Engagement platform to support customer support and digital engagement functions. The deployment is explicitly web embedded, positioning Respond.io as the primary channel for capturing inbound conversations from the corporate site and routing them into a centralized handling environment.
Implementation emphasis focused on Customer Engagement capabilities common to the category, including a unified conversation inbox, automated messaging workflows and reply templates, contact profile consolidation, and conversation tagging for agent triage. Configuration work centered on embedding Respond.io widget components into Fluentgrid web pages, defining routing rules and agent queues, and enabling automated acknowledgment messaging to improve first response handling.
Operational scope covered Fluentgrid customer-facing support and digital engagement teams, with governance oriented toward messaging intake, conversation ownership and escalation workflows. The implementation narrative indicates an application-level consolidation of website-originated customer interactions through Respond.io, aligning the Fluentgrid Respond.io Customer Engagement pairing with standard web chat and messaging orchestration practices without additional named system integrations reported.
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Fluentgrid IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014 Fluentgrid implemented GoDaddy as its public hosting provider, deploying GoDaddy for Application Hosting and Computing Services to operate the corporate website. The deployment centers on GoDaddy hosting for the company website, with the GoDaddy control plane used for domain registration, DNS management, and public site provisioning.
Configuration details align with standard Application Hosting and Computing Services workflows, including web hosting account provisioning, DNS zone configuration, and SSL certificate management through the GoDaddy interface. Fluentgrid’s use of GoDaddy focuses on serving public-facing web content and delivering continuous availability for marketing and external communications assets.
Operationally the implementation is managed by Fluentgrid IT and supports marketing and corporate communications functions, with GoDaddy handling domain lifecycle and hosting controls. The integration surface is limited to the company website and associated DNS, reflecting a classic hosting and site delivery architecture rather than application platform or backend compute orchestration.
Governance is organized around centralized IT ownership of the GoDaddy account, with processes for domain renewals, certificate updates, and hosting configuration changes managed through the GoDaddy console. The narrative emphasizes GoDaddy as the Application Hosting and Computing Services provider for Fluentgrid’s public web presence rather than broader enterprise infrastructure services.
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Fluentgrid CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Fluentgrid
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Apps Being Evaluated by Fluentgrid Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fluentgrid IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fluentgrid digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Fluentgrid Technographics
Fluentgrid is a Professional Services organization based in India,
with around 600 employees and annual revenues of $92.0 million.
Fluentgrid operates a diverse technology stack with applications such as
Cisco Webex Meetings, Respond.io and GoDaddy,
covering areas like Audio Video and Web Conferencing, Customer Engagement and Application Hosting and Computing Services.
Fluentgrid has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Respond.io and GoDaddy.
Fluentgrid recently adopted applications including
Salesforce Sales Cloud in 2022, Respond.io in 2021 and Barracuda Email Security Gateway in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fluentgrid’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fluentgrid’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fluentgrid technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.