Dunmore, 18512, PA,
United States
FNCB Bank Technographics
FNCB Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FNCB Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 209 FNCB Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FNCB Bank has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, Dominion DecisionComplete for Business Process Management in 2022, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FNCB Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Zelle , Dominion or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FNCB Bank revenues, which have grown to $62.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FNCB Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FNCB Bank Tech Stack and Enterprise Applications
FNCB Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, FNCB Bank implemented Fiserv Dovetail on its website to provide Payment Processing for customer-facing digital payments. The deployment embeds the Fiserv Dovetail application into public web flows, indicating use of a web-facing payment orchestration layer and client-side capture methods typical of Payment Processing implementations, with transaction submission routed to Fiserv Dovetail for backend processing.
Configuration emphasizes Payment Processing capabilities such as gateway routing, tokenization to reduce card data exposure, hosted checkout or web SDK integration, and reconciliation workflows that align with online payment operations. The implementation directly supports retail banking and digital channels, and it requires governance controls for PCI compliance and updates to online payment handling procedures to align payments operations with the Fiserv Dovetail platform.
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Payment Processing | ERP |
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2021 | 2021 |
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FNCB Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dominion | Legacy | Dominion DecisionComplete | Business Process Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, FNCB Bank selected Dominion Leasing Software to power its new 1st Equipment Finance offering. FNCB implemented Dominion DecisionComplete Business Process Management to drive workflow-driven credit origination and booking, and deployed Dominion LeaseComplete to deliver end-to-end lease lifecycle management in the United States.
The implementation emphasized DecisionComplete's workflow orchestration and rule-based decisioning to formalize credit origination, underwriting decisions, and booking flows. LeaseComplete provided contract administration and post-booking lifecycle capabilities, creating an integrated operational model for asset finance servicing and administration.
Dominion completed a fast-tracked implementation schedule to enable a timely program rollout, integrating DecisionComplete into FNCB's equipment finance product stack for origination and booking operations. Operational coverage is focused on the bank's 1st Equipment Finance business, impacting credit underwriting, booking, and lease administration functions.
Governance centered on standardizing orchestrated workflows and decision rules to support repeatable credit intake and automated booking handoffs, with configuration work focused on policy-driven approvals and workflow-driven processing. The deployment positions Dominion DecisionComplete Business Process Management as the core workflow and decisioning layer for FNCB Bank's equipment finance origination and booking.
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Core Banking | ERP Services and Operations |
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2021 | 2021 |
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FNCB Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, FNCB Bank deployed DocuSign eSignature as a Digital Signing solution on its public website. The implementation embeds DocuSign eSignature into customer-facing web flows to enable online document execution for retail banking interactions, including account agreements and transaction authorizations. FNCB Bank uses DocuSign eSignature in the Digital Signing category to support web-based document workflows and customer signature capture as part of its online banking business function.
The deployment centers on embedded signing workflows and standard digital signing capabilities such as electronic signature capture, recipient authentication, tamper-evident audit trails, and document lifecycle controls, reflecting common functional modules for Digital Signing implementations. Operational scope is focused on the public website and customer-facing document transactions, impacting onboarding and transactional document processing across retail banking. Governance and process alignment accompanied the rollout to standardize signing procedures, auditability and document retention to match eSignature compliance requirements.
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FNCB Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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FNCB Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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FNCB Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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FNCB Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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FNCB Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at FNCB Bank
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Apps Being Evaluated by FNCB Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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