Westchester, 60154, IL,
United States
Follett Higher Education Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Follett Higher Education and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Follett Higher Education employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Follett Higher Education has purchased the following applications: UKG Ready Accruals Manager for Absence and Leave Management in 2015, Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2018, Adobe ColdFusion for Apps Development in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Follett Higher Education is running and its propensity to invest more and deepen its relationship with UKG , Lumen Technologies , AT&T or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Follett Higher Education revenues, which have grown to $3.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Follett Higher Education intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready Accruals Manager | Absence and Leave Management | HCM | n/a | 2015 | 2015 |
In 2015, Follett Higher Education implemented UKG Ready Accruals Manager to address Absence and Leave Management across its HR operations. The UKG Ready Accruals Manager was deployed to centralize accrual calculations and leave tracking, embedding accrual schedules and eligibility logic into the broader absence management posture.
Configuration work focused on accrual rule modeling, automated leave balance updates, and policy-driven leave entitlements consistent with Absence and Leave Management workflows. The implementation aligned with existing Kronos Workforce Central deployments and related modules that had been configured for the enterprise, including Timekeeper, Accruals, Advanced Scheduler, Forecast Manager, Attestation, Attendance, Mobile & Tablet, and Navigator.
Integrations were enacted with the broader HR system suite, explicitly addressing interfaces with ADP Vantage, payroll processes, onboarding, performance management, learning and development, benefits administration, reporting and analytics, and security and enterprise integration layers. The deployment covered enterprise operational scope across three business units and was applied across more than 1,300 locations in the United States and Canada, ensuring consistent accrual and absence data flows between HR, payroll, and time systems.
Governance attention included resolving gaps in HR process orchestration and establishing configuration ownership for accrual policies, data reconciliation routines, and cross-system identity and entitlement controls. Deployment activity spanned the October 2015 to September 2016 timeframe, with workstreams concentrated on policy configuration, integration testing, and operational handover to HR and payroll teams.
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2015 | 2015 |
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Employee Self Service, HR Service Delivery | HCM |
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2018 | 2018 |
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HR Compliance | HCM |
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2012 | 2012 |
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HR Compliance, BackGround Screening | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2014 | 2014 |
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Onboarding | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Cloud (ex CenturyLink) | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Adobe Systems | Legacy | Adobe ColdFusion | Apps Development | PaaS | n/a | 2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2019 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fashion PLM | PLM and Engineering |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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