Umea, 903 27,
Sweden
Fonus Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fonus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Fonus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fonus has purchased the following applications: PayEx Payment Processing for Payment Processing in 2024, Microsoft 365 for Collaboration in 2016, Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fonus is running and its propensity to invest more and deepen its relationship with PayEx Group , Microsoft , Netigate or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fonus revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fonus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayEx Group | Legacy | PayEx Payment Processing | Payment Processing | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, Fonus outsourced its group-wide invoicing to PayEx and implemented PayEx Payment Processing, a Payment Processing application, to centralize billing across the organization. The engagement targeted finance and accounts-receivable processes in Sweden and consolidated multiple billing processes into a single, tailored invoicing and customer-support service.
PayEx Payment Processing was configured to handle roughly 6,000 invoices per month and to standardize invoice generation, billing cycles, dunning workflows, and customer communications, reflecting core Payment Processing capabilities. The implementation emphasized consolidation of fragmented billing formats, template-driven invoicing, and orchestration of customer support touchpoints tied to invoicing, which reduced internal administration at Fonus.
Operationally the service covers group-wide invoicing for Fonus in Sweden and interfaces with finance and customer service workflows to centralize accounts-receivable operations, dispute handling, and customer inquiries. According to PayEx, the rollout produced reduced internal administration and improved customer handling, positioning PayEx Payment Processing as the primary outbound invoicing and customer-support channel for Fonus.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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