Forest Garden
Unit 288 Oak Drive Hartlebury Trading Estate,,
Hartlebury, DY10 4JB,
United Kingdom
Hartlebury, DY10 4JB,
United Kingdom
44 33 321-3142
Manufacturing
Forest Garden Technographics
Forest Garden Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Forest Garden and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 454 Forest Garden employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Forest Garden has purchased the following applications: Sage 100 (formerly MAS 90 & MAS 200) for ERP Financial in 2020, ResNexus Booking for Reservation and Booking Management in 2018, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Forest Garden is running and its propensity to invest more and deepen its relationship with Sage , Oracle , ResNexus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Forest Garden revenues, which have grown to $112.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forest Garden intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Forest Garden Tech Stack and Enterprise Applications
Forest Garden ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 100 (formerly MAS 90 & MAS 200) | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Forest Garden implemented Sage 100 (formerly MAS 90 & MAS 200) as its ERP Financial application to support site-level inventory control and financial recordkeeping. The deployment targeted operational workflows at the Kidderminster site and aligned the Transport, Warehouse, and Finance business functions around a single accounting and stock control platform.
Configuration emphasized inventory management and stock control modules, order processing, and core financial ledgers typical of an ERP Financial system. Day-to-day operating procedures show Transport Administrators capturing proof of delivery emails and recording returns on data spreadsheets, then updating Sage 100 with ingoing and outgoing stock to reconcile physical movements with ledger records. The implementation therefore supported transactional stock updates and order fulfillment reconciliation as primary functional capabilities.
Governance and process changes centered on formalizing the handoff between transport operations and finance, with responsibilities for booking hauliers, managing pallet and crate collections, validating PODs, and entering stock movements into Sage 100. No external system integrations were specified in the available notes, so reconciliation relied on manual capture and direct updates to Sage 100 by transport and warehouse staff rather than automated data feeds.
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ERP Financial | ERP |
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2023 | 2023 |
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ERP Financial | ERP |
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2023 | 2023 |
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Forest Garden ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Forest Garden implemented ResNexus Booking. ResNexus Booking is deployed as the companys public-facing reservation engine on the Forest Garden website, and it is categorized as Reservation and Booking Management.
The implementation centers on standard reservation and booking modules within ResNexus Booking, including an online reservation form, real-time availability calendar, booking confirmation and notification workflows, and a backend administrative dashboard for managing reservations. Configuration emphasis appears to be on cataloguing bookable items, scheduling availability, and defining booking rules and customer notifications to support web-driven order capture.
ResNexus Booking is embedded directly on Forest Gardens website to drive customer-facing bookings and to support front-office sales and customer service functions. Operational coverage is focused on web-based booking workflows that channel reservations into the companys administrative booking interface for fulfillment and scheduling.
Governance in the deployment includes centralized booking administration and role-based access for staff to review, modify, and confirm reservations, and configured notification workflows to manage customer communication. The implementation aligns ResNexus Booking with Forest Gardens online commerce and scheduling processes, creating a single point of record for reservations and customer booking interactions.
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Forest Garden AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Forest Garden implemented LivePerson Conversational Cloud on its public website. The deployment uses LivePerson Conversational Cloud as a Chatbots and Conversational AI solution to surface web messaging for customer inquiries and pre sales guidance.
The implementation centers on a web chat widget delivering automated conversational agents with intent classification, scripted flows, and escalation to human agents, consistent with Chatbots and Conversational AI capabilities. Configuration work included conversation design, message templates, session persistence, and analytics for monitoring conversational volume and agent handoffs.
Operationally the LivePerson Conversational Cloud instance supports customer service and online order support functions and is embedded in the site front end to route sessions to an agent console and to record conversation history. Governance was structured around conversational design standards and agent routing policies owned by customer service leadership, with iterative updates to scripts and escalation rules based on live interactions.
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Forest Garden Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Forest Garden Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Forest Garden eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Forest Garden SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2015 | 2015 |
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Forest Garden CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Forest Garden ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Forest Garden PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Forest Garden IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Forest Garden CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Forest Garden
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Forest Garden Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Forest Garden IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Forest Garden digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Forest Garden Technographics
Forest Garden is a Manufacturing organization based in United Kingdom,
with around 454 employees and annual revenues of $112.0 million.
Forest Garden operates a diverse technology stack with applications such as
Sage 100 (formerly MAS 90 & MAS 200), ResNexus Booking and LivePerson Conversational Cloud,
covering areas like ERP Financial, Reservation and Booking Management and Chatbots and Conversational AI.
Forest Garden has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, ResNexus and LivePerson.
Forest Garden recently adopted applications including
Sage 1000 in 2023, Oracle NetSuite ERP in 2023 and Elastic Email API in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Forest Garden’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Forest Garden’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Forest Garden technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.