Bethesda, 20814, MD,
United States
Forge Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Forge Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Forge Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Forge Insurance has purchased the following applications: Majesco P&C Intelligent Core Suite Claims for Insurance Claims Management in 2023, Microsoft 365 for Collaboration in 2022, Majesco Digital Agent360 for P&C for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Forge Insurance is running and its propensity to invest more and deepen its relationship with Majesco , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Forge Insurance revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forge Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Majesco | Legacy | Majesco P&C Intelligent Core Suite Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Forge Insurance implemented Majesco P&C Intelligent Core Suite Claims as part of a broader Majesco P&C Intelligent Core Suite deployment that included Policy and Billing modules, targeting core insurance operations in the United States. The initiative focused on core claims processing capabilities within the suite and aligned with the company goal to accelerate product launches and speed quoting workflows.
The Majesco P&C Intelligent Core Suite Claims implementation configured claims intake, adjudication, and financial controls modules, and explicitly delivered Majesco Claims capabilities as stated in the provider announcement. The deployment emphasized automation of reserve setup and straight-through processing to standardize claim lifecycle activities, reflecting typical Insurance Claims Management functional workflows such as claims routing, payment orchestration, and automated reserving.
Operational coverage centered on claims operations and product launch support within Forge Insurance in the United States, with the Policy and Billing components of the broader suite supporting seamless data continuity between underwriting, quoting, billing, and claims. Integrations were realized through the integrated core suite architecture rather than separate third party connectors, enabling shared policy and billing records to feed claims adjudication and reserving processes.
Governance and process changes accompanied the technical implementation, with workflow standardization and configuration of automated business rules to enable straight-through processing and automated reserve creation. Rollout and operational governance focused on aligning claims handling procedures to the configured rules, and on embedding new automated reserving steps into existing claim handling workflows.
The implementation delivered stated outcomes of accelerated product launches, automated straight-through processing, faster quoting, and improvements in claims handling including automated reserve setup and other claims efficiencies. These outcomes were reported as direct results of the Majesco P&C Intelligent Core Suite Claims deployment and the integrated Policy and Billing configuration.
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Insurance ERP | ERP Services and Operations |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Majesco | Legacy | Majesco Digital Agent360 for P&C | Customer Experience | CRM | n/a | 2023 | 2023 |
In 2023, Forge Insurance implemented Majesco Digital Agent360 for P&C together with the Majesco P&C Intelligent Core Suite, adopting the Customer Experience application to modernize its agent-facing operations. The initial deployment targeted Forge Insurance's U.S. commercial auto business and aimed to accelerate product launches while improving quoting and servicing workflows.
Configuration centered on agent workflow orchestration via Majesco Digital Agent360 for P&C, and extended across quoting engines, underwriting rule sets, billing orchestration and claims intake workflows within the Majesco P&C Intelligent Core Suite. The implementation emphasized automation and straight-through processing capabilities to reduce manual handoffs and standardize policy lifecycle processing.
Operational coverage was focused on United States commercial auto lines and the broker and agent channel, aligning Customer Experience with core business functions including quoting, underwriting, billing and claims. The program also supported faster product launches through centralized product configuration and rule-driven pricing that fed agent quote flows.
Governance incorporated centralized configuration of underwriting rules and quote templates to enforce consistent decisioning and enable automated processing. Outcomes reported from the deployment included rapid quoting improvements, reducing initial quote time from days to minutes, and automated straight-through processing to improve agent experience and operational efficiency in the United States.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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