Fortis Healthcare Bangladesh Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fortis Healthcare Bangladesh and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Fortis Healthcare Bangladesh employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fortis Healthcare Bangladesh has purchased the following applications: SLS Patron CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fortis Healthcare Bangladesh is running and its propensity to invest more and deepen its relationship with Skylark Soft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fortis Healthcare Bangladesh revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fortis Healthcare Bangladesh intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Skylark Soft | Legacy | SLS Patron CRM | CRM | CRM | n/a | 2022 | 2023 |
In 2022, Fortis Healthcare Bangladesh implemented SLS Patron CRM from Skylark Soft, deploying a CRM to standardize patient and customer relationship tracking across its Bangladesh operations. The project scope prioritized customer-facing workflows and communications to consolidate contact records and interaction histories into a single CRM instance.
The implementation emphasized core CRM capabilities including centralized patient contact management, appointment and interaction logging, communication workflow automation for inbound and outbound messaging, and segmentation for targeted outreach. Configuration work focused on patient-centric data models, contact history, case notes, and templated notifications to support reception, outpatient and customer service teams.
The SLS Patron CRM was aligned with front-desk and patient engagement processes across Fortis Healthcare Bangladesh sites, serving as the operational record for customer-facing staff without public disclosure of specific backend system integrations. Operational coverage included admissions, outpatient services and customer service functions within the Bangladesh organization.
Governance and rollout concentrated on standardizing communication workflows and operational handoffs across sites, with Skylark Soft listed as the vendor on its public clients page. The deployment provided a unified CRM foundation for patient relationship management and coordinated customer communications across Fortis Healthcare Bangladesh.
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