AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Fortnox Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hailey HR Legacy Hailey HR Onboarding Onboarding HCM n/a 2024 2024
In 2024, Fortnox implemented Hailey HR Onboarding to streamline HR processes and create a scalable, GDPR-compliant onboarding experience across its Swedish operations. The Hailey HR Onboarding application and related Onboarding modules were configured to simplify complex HR flows, reduce manual work for HR teams, and improve the employee experience for new hires and hiring managers. Deployment focused on centralizing onboarding workflows and automating routine tasks such as documentation capture, checklist orchestration, and role based task assignments, aligning operational controls with Swedish data protection requirements. The implementation covered HR and hiring manager workflows within Fortnox Sweden, introduced standardized process governance for onboarding steps, and instrumented the Hailey HR Onboarding modules to provide repeatable, scalable onboarding across the organization.
Payroll HCM 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Fortnox implemented LiveChat on its public website, deploying LiveChat as a customer-facing tool categorized under Chatbots and Conversational AI to support customer service and online sales engagement. The LiveChat application was embedded into https://www.fortnox.se to provide a web-visible conversational interface for site visitors, aligning the Fortnox LiveChat Chatbots and Conversational AI capability with external customer touchpoints. Configuration emphasized web widget behavior and agent-facing workflows, using capabilities typical of Chatbots and Conversational AI such as automated greetings, session routing to service teams, and canned response templates. Operational scope centered on customer support and digital channels teams, with governance focused on chat handling policies, role-based agent configuration, and response workflow orchestration that relied on browser-based agent consoles and front-end embedding rather than back-end system changes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, Fortnox implemented Zoom in an Audio Video and Web Conferencing role on its public website. The deployment surfaces Zoom-hosted meetings and real-time video engagement directly from Fortnox web pages to support customer-facing conferencing workflows for the Sweden-based professional services firm. This implementation links the application Zoom to front-end meeting join flows and live support sessions as part of Fortnox's external engagement stack. The Zoom implementation delivers browser-based audio and video meetings, screen sharing, and web meeting join experiences consistent with Audio Video and Web Conferencing functionality. Architecture observed in the site source indicates a client-side, web-embedded integration model that exposes meeting links or embedded session endpoints within site pages, enabling attendees to join from browsers without separate navigation to a standalone portal. Operational scope visible in the source is web-facing engagement on Fortnox.se, and governance or partner details were not provided in the available data.
Collaboration Collaboration 2013 2013
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Information Management eCommerce 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Experience CRM 2016 2016
Marketing Analytics CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2015 2015
IT Decision Makers and Key Stakeholders at Fortnox
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Fortnox Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fortnox Technographics

Fortnox is a Professional Services organization based in Sweden, with around 822 employees and annual revenues of $225.0 million.

Fortnox operates a diverse technology stack with applications such as Hailey HR Onboarding, LiveChat and Zoom, covering areas like Onboarding, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Fortnox has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Hailey HR, LiveChat, Inc. and Zoom Video Communications.

Fortnox recently adopted applications including Granditude PIM in 2025, Hailey HR Onboarding in 2024 and Hailey HR Payroll in 2024, highlighting its ongoing modernization strategy.

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Our research team continuously updates Fortnox’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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