Forto
Forto Technographics
Forto Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Forto and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Forto employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Forto has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2022, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Forto is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Google , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Forto revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forto intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Forto Tech Stack and Enterprise Applications
Forto Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Forto deployed Zoom from Zoom Video Communications on their website to provide browser-based audio and video conferencing. Forto is a Germany-based transportation company with approximately 900 employees and reported revenue of 350000000, and the rollout centers on public site integration to surface real-time meeting capabilities to external and internal audiences.
The implementation leverages Zoom capabilities typical of the Audio Video and Web Conferencing category, including web-based meetings, audio and video streams, screen sharing, and session moderation to support live customer engagements and remote collaboration. Zoom is embedded on the Forto website to enable direct, client-facing conferencing workflows and to reduce context switching between web touchpoints and external meeting links.
Operationally the deployment touches website front-end infrastructure and customer engagement processes, aligning the Zoom Audio Video and Web Conferencing instance with business functions such as sales demonstrations, customer success interactions, and internal collaboration channels. Governance is organized around standard conferencing controls and session moderation, with configuration focused on browser access and public site availability rather than desktop-only clients.
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Collaboration | Collaboration |
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2020 | 2020 |
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Forto Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Forto deployed DocuSign eSignature as a Digital Signing capability embedded on its public website to capture signatures and execute customer-facing documents. The deployment places DocuSign eSignature at the point of customer interaction, enabling on-site signature capture and authenticated acceptance for transactional and contractual flows.
DocuSign eSignature was configured to provide envelope creation, embedded signing sessions, signer authentication, and audit trail and certificate generation consistent with Digital Signing functional expectations. The configuration focuses on signing workflow orchestration, document lifecycle controls, and secure storage of signed artifacts to support contract execution and compliance demands.
The implementation is integrated into Forto's website front-end to present the signing experience and to feed signed documents into internal document routing and retention processes. Operational coverage is centered on customer contract and shipping documentation workflows, with governance measures set to enforce centralized signature policy, signer verification, and auditability using DocuSign eSignature.
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Forto CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Forto deployed Hotjar on its public website to support web user research and on-site behavior analysis. Forto Hotjar Customer Experience implementation focused on providing qualitative and behavioral insights to product and marketing teams.
Implementation centered on client side instrumentation using Hotjar, with typical modules instrumented including session recordings, heatmaps, funnel and form analysis, and on-site surveys and feedback widgets. Hotjar was configured to capture behavior across landing pages, signup flows and key conversion pages to surface usability issues and capture direct user feedback.
Operational ownership sat with product and growth, with UX and marketing teams consuming recordings and survey data for iterative experience improvements. Governance emphasized cookie consent alignment, role based access to Hotjar recordings, and data retention controls to support privacy and compliance requirements.
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Forto EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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Forto ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Forto PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Forto IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Forto
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Forto Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Forto IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Forto digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Forto Technographics
Forto is a Transportation organization based in Germany,
with around 900 employees and annual revenues of $350.0 million.
Forto operates a diverse technology stack with applications such as
Zoom, DocuSign eSignature and Hotjar,
covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Experience.
Forto has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoom Video Communications, DocuSign and Contentsquare.
Forto recently adopted applications including
DocuSign eSignature in 2022, MongoDB Atlas in 2022 and Salesforce Pardot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Forto’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Forto’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Forto technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.