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FreedomPay
Location
Cira Centre South, 2929 Walnut St,
Philadelphia, 19104, PA,
United States
Website
https://www.freedompay.com/
Phone
1 610-902-9000
Artw industry
Professional Services
Employee
Revenue

FreedomPay Technographics

FreedomPay Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by FreedomPay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 FreedomPay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that FreedomPay has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems FreedomPay is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing FreedomPay revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FreedomPay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

FreedomPay Tech Stack and Enterprise Applications

FreedomPay ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2016 2016
In 2016, FreedomPay implemented Oracle NetSuite ERP as its ERP Financial platform to centralize finance and order processing for the professional services business. The Oracle NetSuite ERP deployment was positioned to unify financial management and order-to-cash workflows across finance and operations teams at the 200 employee company. The implementation focused on core ERP Financial modules including general ledger, accounts receivable and billing, and order management, with configuration to automate invoice generation and financial posting. Oracle NetSuite ERP was configured to support transactional orchestration between sales orders and fulfillment events, and category-aligned automation was applied to standardize order processing and revenue recognition workflows. A system integration was executed between Oracle NetSuite ERP and the companys 3PL SAP systems to synchronize order, fulfillment and inventory transactional data for operational continuity. Integration impacted finance, order management and logistics processes, and governance changes centralized order orchestration and reconciled fulfilment events with financial postings. The integration resulted in a reported reduction in order processing time of 15 percent.
FreedomPay AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, FreedomPay deployed Drift AI Chatbot on its public website. The Drift AI Chatbot sits as a web-embedded conversational layer, leveraging the Chatbots and Conversational AI category to automate initial visitor engagement and capture basic qualification data. Configuration emphasized conversational workflows, lead capture forms, real-time routing to human agents, and scripted playbooks for common customer intents, reflecting standard Chatbots and Conversational AI functional modules. Operational ownership is aligned with digital marketing and customer success teams to maintain bot scripts, escalation rules, and on-site prompts, and the deployment focuses on customer-facing pages to support sales and marketing lead qualification flows.
FreedomPay CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoominfo Legacy Zoominfo Platform Account Based Marketing CRM n/a 2023 2023
In 2023 FreedomPay deployed Zoominfo Platform. FreedomPay implemented Zoominfo Platform for Account Based Marketing on their corporate website, instrumenting the platform to support account discovery and visitor identification workflows. The implementation emphasizes Account Based Marketing capabilities such as account and contact enrichment, visitor tracking and identification, intent signal monitoring, and the creation of target account lists and segmented audiences. Zoominfo Platform is configured to capture website behavioral signals and append firmographic and contact data for targeted outreach, aligning with standard ABM orchestration and audience activation practices. Operational ownership sits with marketing to manage target lists and intent monitoring, with sales leveraging enriched contact records for engagement. The deployment is scoped to support marketing and sales engagement functions across FreedomPay, with governance focused on data stewardship and audience segmentation for ongoing ABM campaigns.
Marketing Analytics CRM 2021 2021
Marketing Analytics, Lead Generation CRM 2018 2018
FreedomPay PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management PaaS 2016 2016
FreedomPay IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2021 2021
FreedomPay CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at FreedomPay

First Name Last Name Title Function Department Email Phone
Chief Financial Officer CXO Finance
Corporate Controller Director Finance
Show All Contacts

Apps Being Evaluated by FreedomPay Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FreedomPay IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FreedomPay digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD FreedomPay Technographics
FreedomPay is a Professional Services organization based in United States, with around 200 employees and annual revenues of $20.0 million.
FreedomPay operates a diverse technology stack with applications such as Oracle NetSuite ERP, Drift AI Chatbot and Zoominfo Platform, covering areas like ERP Financial, Chatbots and Conversational AI and Account Based Marketing.
FreedomPay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Drift and Zoominfo.
FreedomPay recently adopted applications including Zoominfo Platform in 2023, Drift AI Chatbot in 2021 and ZoomInfo Chorus in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FreedomPay’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates FreedomPay’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FreedomPay technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.