FreightWaves, Inc.
405 Cherry St,
Chattanooga, 37402, TN,
United States
Chattanooga, 37402, TN,
United States
1 423-205-3050
Professional Services
FreightWaves, Inc. Technographics
FreightWaves, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FreightWaves, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 FreightWaves, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FreightWaves, Inc. has purchased the following applications: Sage Intacct for ERP Financial in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FreightWaves, Inc. is running and its propensity to invest more and deepen its relationship with Sage , HubSpot , Selerity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FreightWaves, Inc. revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FreightWaves, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FreightWaves, Inc. Tech Stack and Enterprise Applications
FreightWaves, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, FreightWaves, Inc. implemented Sage Intacct as its ERP Financial platform to centralize accounting and financial reporting across the organization. The deployment targeted core finance responsibilities and established Sage Intacct as the system of record for transactional finance and consolidated reporting.
The implementation configured Sage Intacct with standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting and dashboards. Configuration work focused on chart of accounts rationalization, automated period close workflows, and role based access controls to support month end procedures and auditability.
Integrations were implemented and are managed between Sage Intacct and operational systems, specifically Docusign, Hubspot, Outreach, Ambition, Grow and Eventbrite, using API based connectors and automated data flows to synchronize customer, contract, revenue and event transaction data. These integrations support cross functional processes spanning finance, sales, marketing, revenue operations and events, enabling transactional handoffs and reconciliation between systems.
Governance established for the Sage Intacct environment includes centralized change control for integration mappings, documented integration runbooks, and finance led ownership of master data and close orchestration. Ongoing integration management and operational monitoring were instituted to maintain data integrity across the ERP Financial footprint and connected applications.
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FreightWaves, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, FreightWaves, Inc. deployed Hubspot Live Chat on its website to provide real-time visitor engagement and structured lead capture. The Hubspot Live Chat implementation is categorized as Chatbots and Conversational AI and functions as a site-embedded chat widget to handle inbound questions, capture contact data, and initiate scripted response flows for marketing and support workflows.
The deployment was configured to operate across freightwaves.com as a customer-facing engagement layer, using standard HubSpot chat capabilities such as automated welcome messages, contact form capture inside chat, conversation transcripts, and routing to internal inboxes or teams. Governance was established through marketing and operations to manage message templates, escalation rules, and transcript retention, while captured chat records are maintained within HubSpot records to support follow-up and nurture workflows.
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Predictive Analytics | AI-Powered Application |
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2018 | 2018 |
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FreightWaves, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, FreightWaves, Inc. deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment is visible on FreightWaves' website and reflects a cloud-native, SaaS-first adoption of Google Workspace across the company’s approximately 200 employees. The implementation addresses core business functions including corporate email, document collaboration, calendar scheduling, and virtual meetings used to support editorial, commercial, and operations workflows.
Configuration follows common Google Workspace patterns, implementing functional modules such as Gmail, Google Drive, Google Docs and Sheets, Google Calendar, Google Meet, Google Groups, and the Admin console. Administrative setup aligns with organizational unit segmentation, role-based administration, account provisioning and the device and data governance controls native to Google Workspace (Formerly Google G-Suite). Operational workflows emphasize shared drives, real-time co-editing, group calendaring, and centralized policy enforcement through the Admin console, supporting the companywide Collaboration use case.
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Event Management | Collaboration |
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2020 | 2020 |
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FreightWaves, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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FreightWaves, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2022 | 2022 |
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FreightWaves, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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FreightWaves, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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FreightWaves, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at FreightWaves, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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VP of Finance | VP | Finance | |
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Senior Strategic Finance Manager | Manager | Finance | |
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Apps Being Evaluated by FreightWaves, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FreightWaves, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FreightWaves, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD FreightWaves, Inc. Technographics
FreightWaves, Inc. is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
FreightWaves, Inc. operates a diverse technology stack with applications such as
Sage Intacct, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
FreightWaves, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, HubSpot and Google.
FreightWaves, Inc. recently adopted applications including
Freshservice in 2022, Zoominfo Platform in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FreightWaves, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FreightWaves, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FreightWaves, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.