Freshpet, Inc.
400 Plaza Dr,
Secaucus, 7094, NJ,
United States
Secaucus, 7094, NJ,
United States
1 201-520-4000
Professional Services
Freshpet, Inc. Technographics
Freshpet, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Freshpet, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1011 Freshpet, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Freshpet, Inc. has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, ECI Macola for Manufacturing ERP, Distribution ERP in 2019, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Freshpet, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , ECi Software Solutions , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Freshpet, Inc. revenues, which have grown to $595.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Freshpet, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Freshpet, Inc. Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020, Freshpet, Inc. migrated from Microsoft Dynamics AX to Microsoft Dynamics 365 for Finance and Operations, adopting an ERP Financial platform to unify finance and operational workflows. The implementation targeted inventory management across outsourced 3PL distribution centers, procurement and purchasing workflows, production scheduling and shop order tracking, bill of materials and recipe management, and month-end financial close processes.
Microsoft Dynamics 365 for Finance and Operations was configured to support inventory control at 3PL sites, electronic approval workflows for new raw and test materials, formula and BOM change management, and shop order tracking tied to production schedules. Functional modules implemented include inventory management, procurement and purchasing, production order execution, product data management for recipes and packaging, and financial reporting for period close.
Operational integrations focused on electronic tracking between the ERP and 3PL distribution center operations, and on data flows between production scheduling, procurement data management, and R&D recipe control. The deployment emphasized end-to-end transactional integrity for material transfers and segregation of test versus standard production materials, aligning warehouse transaction processing with production changeover targets.
Governance and rollout relied on internal change management, with an operations administrator acting as a business liaison and change agent to identify and resolve risks and roadblocks and to minimize procurement workflow interruptions during go-live. That operational workstream produced explicit outcomes including a 30% process efficiency gain from shop order tracking and an average reduction in month-end close time from 12 days to 9 days following implementation and the creation of a 3PL inventory transfer report.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Macola | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Freshpet, Inc. implemented ECI Macola to address its Manufacturing ERP,Distribution ERP requirements. The deployment established ECI Macola as a primary system for managing production and distribution workflows across Freshpet's manufacturing operations with system administration activity centered in Bethlehem, Pennsylvania.
The ECI Macola implementation encompassed core Manufacturing ERP and Distribution ERP capabilities typical for the category, including inventory management, production scheduling and shop floor control, lot traceability, purchasing, warehouse operations and financial transaction processing. Implementation work emphasized configuration of batch processes and automated workflow orchestration to support order fulfillment and production runs, and the platform was maintained with pre-production testing and release validation to minimize runtime disruption.
Operational coverage extended across IT, manufacturing, supply chain and finance functions, with the company operating a multi-ERP environment that includes Microsoft Dynamics 365 applications managed by the ERP team. ERP administration responsibilities described for Freshpet include monitoring workflows, batch jobs and system interfaces, which implies coordinated operational procedures between ECI Macola and other enterprise systems to sustain inventory and order data consistency.
Governance and process controls implemented alongside ECI Macola include role-based access and security controls, audit support to identify and rectify discrepancies, and formalized testing and change-window practices that occasionally require weekend support during application upgrades. The ERP Systems Administrator role at Freshpet is structured to monitor uptime, triage integration issues, and support cross-functional users, reflecting governance aimed at preserving data integrity and operational continuity for manufacturing and distribution functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Freshpet, Inc. deployed Adobe Connect as its web conferencing layer, embedding Adobe Connect on the public Freshpet website to support live and on demand sessions. This implementation places Adobe Connect within the Audio Video and Web Conferencing category and positions the application as a customer facing engagement and training channel accessible via the corporate website.
The deployment centers on standard Audio Video and Web Conferencing capabilities including live webinars, session recording, screen sharing, attendee registration workflows, and session management for recurring events. Operational ownership is aligned with external communications and training use cases, where Adobe Connect is used to deliver customer education, marketing webinars, and internal learning sessions through a web embedded conferencing interface. Governance and rollout details emphasize centralized content and session scheduling controls, user access provisioning via the website, and recorded content publication for on demand consumption.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Freshpet, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Freshpet, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Freshpet, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Freshpet, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Freshpet, Inc. Technographics
Freshpet, Inc. is a Professional Services organization based in United States,
with around 1011 employees and annual revenues of $595.0 million.
Freshpet, Inc. operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, ECI Macola and Adobe Connect,
covering areas like ERP Financial, Manufacturing ERP, Distribution ERP and Audio Video and Web Conferencing.
Freshpet, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, ECi Software Solutions and Adobe Systems.
Freshpet, Inc. recently adopted applications including
Emplifi Service Cloud in 2023, DocuSign eSignature in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Freshpet, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Freshpet, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Freshpet, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.