Constantim Vrl, 5000-081,
Portugal
Fribila Technographics
Fribila Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fribila and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Fribila employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fribila has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2020, Jumpseller Platform for eCommerce in 2020, Google Tag Manager for Tag Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fribila is running and its propensity to invest more and deepen its relationship with JivoChat , Jumpseller , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fribila revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fribila intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fribila Tech Stack and Enterprise Applications
Fribila AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Fribila implemented JivoChat on its public website. The deployment uses JivoChat in the Chatbots and Conversational AI category to handle customer service and online sales interactions for the Portugal-based distribution company with 17 employees, embedding conversational capability directly into the site for real-time visitor engagement.
Configuration emphasizes a web messenger widget and agent-side console characteristic of Chatbots and Conversational AI implementations, including real-time messaging, canned responses, and offline message capture for lead collection. Operational ownership is concentrated within a small support and sales team who manage agent availability, scripted workflows, and message routing, and the implementation appears as a lightweight SaaS embed without documented third-party system integrations in the source.
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Fribila eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jumpseller | Legacy | Jumpseller Platform | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Fribila implemented Jumpseller Platform on their website. Fribila uses the Jumpseller Platform as its eCommerce storefront to handle online product presentation and order capture for its distribution business in Portugal. The deployment follows a cloud hosted SaaS model with a managed storefront and administrative console accessed by internal staff.
Configuration centers on standard eCommerce modules including product catalog and merchandising, shopping cart and checkout flows, order management, shipping and tax configuration, and storefront theming. The Jumpseller Platform is integrated directly into fribila.pt to serve product listings and process customer orders, with internal users handling catalog updates and order fulfillment. Operational scope is focused on small team sales and operations for a 17 person company, with governance defined by administrative user roles and site content publishing workflows established during the 2020 rollout.
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eCommerce | eCommerce |
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2022 | 2022 |
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Fribila CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2018 | 2018 |
In 2018, Fribila implemented Google Tag Manager on its public website, using Google Tag Manager as its Tag Management solution for centralized client side tag orchestration and event instrumentation. The implementation installs a container on the site to manage tags, triggers, and a structured data layer, enabling standardized capture of user interactions across product and marketing pages.
Configuration centered on container structuring, tag templates, trigger rules, and a basic data layer to standardize event naming for marketing and analytics use cases. Operational scope is the Fribila website in Portugal, supporting marketing and analytics functions, with governance enforced through container versioning and controlled publishing workflows to maintain an auditable change history for tag deployments.
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Fribila IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Fribila
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fribila Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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