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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Friends Who Care Australia Tech Stack and Enterprise Applications

Friends Who Care Australia ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ShiftCare Legacy Shiftcare Care Management System Home Care Management ERP Services and Operations n/a 2022 2022
In 2022, Friends Who Care Australia implemented ShiftCare Care Management System to support its Melbourne NDIS and home-care operations, strengthening its Home Care Management capabilities for client management and scheduling. The deployment targeted operational bottlenecks in payroll and administration, with an explicit objective to streamline rostering and invoicing workflows and enable service growth to over 100 clients. The implementation leveraged modules for rostering, invoicing, care notes and HR/timekeeping, configured to manage recurring client schedules, caregiver allocations, mobile staff check-ins and invoice generation. ShiftCare Care Management System was used to capture digital care notes at the point of service, record time and attendance for payroll reconciliation and automate billing workflows for funded and private clients. Operational coverage included administrative coordinators, payroll and frontline care workers across the Melbourne service area, with a mobile app deployed to carers for on-shift timekeeping and care documentation. Central office staff used the rostering and invoicing modules to consolidate client records and schedule staff, aligning daily operations with NDIS plan requirements. Governance changes focused on standardizing rostering approvals, formalizing timesheet verification and centralizing client care documentation to reduce manual reconciliation. Outcomes reported by the provider included reduced payroll and admin bottlenecks and enabled growth to 100 plus clients, reflecting improved operational scalability through the ShiftCare Care Management System.
Friends Who Care Australia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
Friends Who Care Australia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Conversion Tracking Marketing Analytics CRM n/a 2024 2024
Tag Management CRM 2024 2024
Friends Who Care Australia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Domain Name System (DNS) IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Friends Who Care Australia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Friends Who Care Australia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Friends Who Care Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Friends Who Care Australia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Friends Who Care Australia Technographics
Friends Who Care Australia is a Healthcare organization based in Australia, with around 15 employees and annual revenues of $1.0 million.
Friends Who Care Australia operates a diverse technology stack with applications such as Shiftcare Care Management System, Microsoft 365 and Google Conversion Tracking, covering areas like Home Care Management, Collaboration and Marketing Analytics.
Friends Who Care Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ShiftCare, Microsoft and Google.
Friends Who Care Australia recently adopted applications including Google Conversion Tracking in 2024, Google Tag Manager in 2024 and Shiftcare Care Management System in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Friends Who Care Australia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Friends Who Care Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Friends Who Care Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.