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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Frizelle Sunshine Automotive Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pentana Solutions Legacy Pentana CRM Contact Centre Call Center CRM n/a 2017 2018
In 2017, Frizelle Sunshine Automotive implemented Pentana CRM Contact Centre as a Call Center application across its Australian dealerships. This adoption is inferred from multiple public job adverts noting familiarity with Pentana and from Pentana Solutions offering a dealer-focused CRM and contact-centre product, indicating use of Pentana CRM Contact Centre for dealer operations. The Pentana CRM Contact Centre deployment emphasized CRM-driven contact centre capabilities, including centralized customer contact records, appointment scheduling, and customer communication workflows. Functional usage is likely concentrated on service reminders and booking workflows, with configuration aligned to showroom, service and parts CRM operations referenced in recruiting listings. Operational scope covered showroom, service and parts business functions across Frizelle Sunshine Automotive dealership sites in Australia, aligning contact centre workflows to dealership service desks and parts counters. The implementation connected contact-centre processes to dealer CRM operations to support scheduling and recall workflows while maintaining consistent customer records across sites. Governance appears organized around dealer group operational roles, with workflow ownership residing in service and parts departments and configurations standardized for reminders and booking processes. Pentana CRM Contact Centre provided the Call Center capability to centralize booking coordination and customer communications for the Peter Warren Automotive Holdings group member.
Tag Management CRM 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Onboarding HCM 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Point Of Sale ERP Services and Operations 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at Frizelle Sunshine Automotive
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Frizelle Sunshine Automotive Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Frizelle Sunshine Automotive Technographics

Frizelle Sunshine Automotive is a Automotive organization based in Australia, with around 1100 employees and annual revenues of $200.0 million.

Frizelle Sunshine Automotive operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Cisco Webex Meetings and Pentana CRM Contact Centre, covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Call Center.

Frizelle Sunshine Automotive has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Cisco Systems and Pentana Solutions.

Frizelle Sunshine Automotive recently adopted applications including Amazon CloudFront in 2023, Atlassian Jira Service Desk in 2022 and Amazon EC2 in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Frizelle Sunshine Automotive’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Frizelle Sunshine Automotive’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Frizelle Sunshine Automotive technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.