Southport, 4215, QLD,
Australia
Frizelle Sunshine Automotive Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Frizelle Sunshine Automotive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Frizelle Sunshine Automotive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Frizelle Sunshine Automotive has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Pentana CRM Contact Centre for Call Center in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Frizelle Sunshine Automotive is running and its propensity to invest more and deepen its relationship with Microsoft , Amazon Web Services (AWS) , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Frizelle Sunshine Automotive revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Frizelle Sunshine Automotive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pentana Solutions | Legacy | Pentana CRM Contact Centre | Call Center | CRM | n/a | 2017 | 2018 |
In 2017, Frizelle Sunshine Automotive implemented Pentana CRM Contact Centre as a Call Center application across its Australian dealerships. This adoption is inferred from multiple public job adverts noting familiarity with Pentana and from Pentana Solutions offering a dealer-focused CRM and contact-centre product, indicating use of Pentana CRM Contact Centre for dealer operations.
The Pentana CRM Contact Centre deployment emphasized CRM-driven contact centre capabilities, including centralized customer contact records, appointment scheduling, and customer communication workflows. Functional usage is likely concentrated on service reminders and booking workflows, with configuration aligned to showroom, service and parts CRM operations referenced in recruiting listings.
Operational scope covered showroom, service and parts business functions across Frizelle Sunshine Automotive dealership sites in Australia, aligning contact centre workflows to dealership service desks and parts counters. The implementation connected contact-centre processes to dealer CRM operations to support scheduling and recall workflows while maintaining consistent customer records across sites.
Governance appears organized around dealer group operational roles, with workflow ownership residing in service and parts departments and configurations standardized for reminders and booking processes. Pentana CRM Contact Centre provided the Call Center capability to centralize booking coordination and customer communications for the Peter Warren Automotive Holdings group member.
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Tag Management | CRM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Onboarding | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Point Of Sale | ERP Services and Operations |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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