Kitchener, N2R 1A7, ON,
Canada
Frontier Distribution Services Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Frontier Distribution Services Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Frontier Distribution Services Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Frontier Distribution Services Inc. has purchased the following applications: Zonar FieldSync for Field Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Frontier Distribution Services Inc. is running and its propensity to invest more and deepen its relationship with Zonar Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Frontier Distribution Services Inc. revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Frontier Distribution Services Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zonar Systems | Legacy | Zonar FieldSync | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Frontier Distribution Services Inc. implemented Zonar FieldSync as part of a Field Service Management approach for its Canada and US operations, complementing deployment of Zonar Logs, FaultIQ and in-cab tablets to address cross-border ELD compliance. The deployment emphasis was operational fleet maintenance and technician workflows, with Zonar Logs used for electronic logging and FaultIQ used for accelerated fault decoding and remote diagnostics, supporting improved vehicle uptime across international routes.
Zonar FieldSync was configured to support dispatching and mobile job management workflows, aligning dispatch, maintenance and technician tasking in a single Field Service Management flow. In-cab tablets served as the mobile technician interface for work orders, fault codes and driver logs, while FaultIQ supplied decoded fault details into technician task queues, and Zonar Logs captured regulatory ELD records.
Architecturally, the implementation linked in-cab telematics and tablet endpoints to a centralized Field Service Management back office, enabling job assignment, mobile forms and service history to flow between drivers, technicians and dispatchers. Data for compliance and diagnostics moved from onboard devices into the Field Service Management environment, enabling coordinated maintenance planning and cross-border operational control.
Governance focused on aligning maintenance and dispatch processes to ELD requirements and fault-resolution workflows, with rollout targeted at routes operating between Canada and the US and procedural training for drivers and technicians. Documented outcomes from the broader Zonar adoption included ensured cross-border ELD compliance, faster fault decoding and improved vehicle uptime, all supported by the Zonar FieldSync enabled Field Service Management architecture.
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