Hanoi, n/a,
Vietnam
FTI FPT Telecom International Technographics
FTI FPT Telecom International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FTI FPT Telecom International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1225 FTI FPT Telecom International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FTI FPT Telecom International has purchased the following applications: Aarenet Cloud PBX for PBX, VoiP and Phone Systems in 2023, Shopify for eCommerce in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FTI FPT Telecom International is running and its propensity to invest more and deepen its relationship with Aarenet , Shopify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FTI FPT Telecom International revenues, which have grown to $306.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FTI FPT Telecom International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FTI FPT Telecom International Tech Stack and Enterprise Applications
FTI FPT Telecom International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aarenet | Legacy | Aarenet Cloud PBX | PBX, VoiP and Phone Systems | Collaboration | n/a | 2023 | 2024 |
In 2023, FPT Telecom International signed a managed services agreement with Aarenet to deploy Aarenet Cloud PBX as part of a broader voice and contact center services engagement. The contract targeted deployment in Vietnam, and it explicitly aimed to improve customer engagement while enabling CCaaS and managed voice capabilities through a carrier relationship with Aarenet.
Aarenet Cloud PBX was provisioned to deliver cloud telephony and contact-center capabilities consistent with PBX, VoiP and Phone Systems functionality. Implementation emphasis included multi-tenant cloud PBX provisioning, call routing and queuing, interactive voice response and agent console capabilities, centralized number management and administrative provisioning, and service monitoring typical of cloud voice and CCaaS platforms.
Operationally the deployment focused on contact center and customer service business functions across FPT Telecom International in Vietnam, with Aarenet operating under a managed services model to provide ongoing voice operations and carrier-level coordination. Governance centered on vendor-managed provisioning and operational support to scale CCaaS and managed voice capabilities, and the program is described as improving customer engagement and enabling expanded managed voice services in the region.
|
IT Decision Makers and Key Stakeholders at FTI FPT Telecom International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by FTI FPT Telecom International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||