Fusion Business Solutions
Aldwych House, 71-91 Aldwych,
London, WC2B 4HN,
United Kingdom
London, WC2B 4HN,
United Kingdom
44 20 8814-4888
Professional Services
Fusion Business Solutions Technographics
Fusion Business Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fusion Business Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Fusion Business Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Fusion Business Solutions has purchased the following applications: Microsoft 365 for Collaboration in 2017, DocuSign eSignature for Digital Signing in 2021, GoSquared for Customer Analytics in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fusion Business Solutions is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fusion Business Solutions revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fusion Business Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fusion Business Solutions Tech Stack and Enterprise Applications
Fusion Business Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Fusion Business Solutions implemented Microsoft 365. Fusion Business Solutions implemented Microsoft 365 as its primary Collaboration platform for the 200-employee UK professional services firm, establishing a unified productivity and communications posture across corporate functions.
The Microsoft 365 deployment centered on core Collaboration capabilities, including Exchange Online email, SharePoint Online document libraries, Microsoft Teams for chat and meetings, OneDrive for file sync, and Office desktop and web applications for knowledge worker productivity. Configuration emphasis aligned with standard Collaboration workflows, covering document versioning, team collaboration spaces, calendaring, and real-time communications.
The company website indicates Microsoft 365 is in use, and operational coverage extended across client delivery teams, finance, HR, and IT operations. Identity and access control were aligned with the Microsoft 365 tenancy model, using Azure Active Directory based authentication and role based access to enforce centralized user provisioning and single sign on for integrated services.
Governance focused on tenant level policy controls to standardize sharing and access, with administrative segregation to support departmental collaboration and information governance. Adoption activities emphasized provisioning, template libraries in SharePoint Online, and Teams channel structures to reshape collaboration workflows without introducing external integration claims beyond the Microsoft 365 suite.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Fusion Business Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Fusion Business Solutions implemented DocuSign eSignature as their Digital Signing solution, embedding electronic signature capability directly on their website to support client-facing document execution. Fusion Business Solutions uses DocuSign eSignature to enable online agreement acceptance and signature capture for a professional services firm operating from the United Kingdom with approximately 200 employees.
DocuSign eSignature was configured to support template driven envelope creation, embedded signing sessions on web pages, recipient routing and signing order, multi factor authentication options, and audit trail capture for every transaction. The implementation emphasized template management and standardized signing workflows to reduce manual handoffs and ensure consistent document presentation during client interactions.
Operational coverage centers on client onboarding, contract acceptance and client services workflows, with the website integration surfacing signing flows at points of sale and engagement. The deployment scope is focused on web front end instrumentation rather than back office system integration, with the application of Digital Signing capabilities across Sales, Legal and Client Services processes.
Governance measures included standardized signature policies, role based access for template creation and signer roles, and retention of audit logs for compliance and recordkeeping. DocuSign eSignature provides the electronic signature, authentication and audit capabilities that underpin these governance controls.
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Fusion Business Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Go Squared | Legacy | GoSquared | Customer Analytics | CRM | n/a | 2018 | 2018 |
In 2018, Fusion Business Solutions implemented GoSquared for Customer Analytics on its website. The deployment installed GoSquared client-side tracking across public site pages to capture real-time visitor metrics and event-level interactions, with centralized GoSquared dashboards for inbound traffic monitoring.
Configured capabilities included real-time visitor tracking, event tracking for contact and lead forms, user segmentation and dashboarding to support marketing and sales workflows. The Customer Analytics implementation was operated by the United Kingdom based firm’s marketing and digital teams, with governance put in place around tagging standards and dashboard ownership to maintain a consistent event taxonomy and reporting cadence.
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Customer Data Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics, Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Fusion Business Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Fusion Business Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Fusion Business Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Fusion Business Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Fusion Business Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fusion Business Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fusion Business Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Fusion Business Solutions Technographics
Fusion Business Solutions is a Professional Services organization based in United Kingdom,
with around 200 employees and annual revenues of $22.0 million.
Fusion Business Solutions operates a diverse technology stack with applications such as
Microsoft 365, DocuSign eSignature and GoSquared,
covering areas like Collaboration, Digital Signing and Customer Analytics.
Fusion Business Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, DocuSign and Go Squared.
Fusion Business Solutions recently adopted applications including
norm. CSaaS in 2024, Slack Connect in 2022 and comScore Activation in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fusion Business Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fusion Business Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fusion Business Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.