AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Fusion Laboratories Tech Stack and Enterprise Applications

Fusion Laboratories AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Social Intents Legacy Social Intents Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018 Fusion Laboratories deployed Social Intents on its website. Social Intents is used as their Chatbots and Conversational AI solution to support customer engagement on the public site. Implementation centered on the embedded Social Intents chat widget and configured conversational flows to capture leads and surface product and service information. Functional capabilities implemented include real time chat, automated greeting messages, scripted response libraries, and form based lead capture workflows tailored to professional services inquiries. The deployment is web channel centric, instrumented on public web pages to triage inbound visitor queries and route interactions to internal customer facing teams. Operational coverage targets sales qualification and client support workflows, aligning the Chatbots and Conversational AI application with front line business functions rather than back office systems. Governance practices emphasize conversation script management, escalation rules from bot to human agents, and periodic transcript review to refine automated messaging. Rollout is scoped to the corporate website and managed by customer engagement stakeholders within Fusion Laboratories.
Fusion Laboratories Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Fusion Laboratories implemented Microsoft 365 as its Collaboration platform. Fusion Laboratories uses Microsoft 365 on their website and as the primary Collaboration environment supporting internal productivity for its professional services operations. The deployment emphasizes standard Microsoft 365 capabilities, including email and calendaring, cloud file storage and document collaboration, and real time communication and productivity apps, aligned with Collaboration functional workflows. The implementation spans internal teams and the public website, providing a unified content and collaboration layer for client delivery and knowledge work across the firm.
Fusion Laboratories Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Wix.com Legacy Wix.com Web Content Management Content Management n/a 2019 2019
In 2019, Fusion Laboratories deployed Wix.com as its Web Content Management platform for its external website. The professional services firm with roughly 100 employees used Wix.com to centralize web content and support marketing and client engagement functions while relying on the vendor hosted site and template driven page construction. The implementation used Wix.com capabilities including the drag and drop content editor, responsive templates, form handling, SEO configuration, site publishing workflows, and built in hosting and SSL management, with role based content permissions to manage editorial ownership. Governance focused on content approval and publishing processes, and the operational scope was the corporate website rather than back office or enterprise applications.
Web Content Management Content Management 2019 2019
Fusion Laboratories IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Fusion Laboratories CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Fusion Laboratories

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fusion Laboratories Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fusion Laboratories IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fusion Laboratories digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fusion Laboratories Technographics
Fusion Laboratories is a Professional Services organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Fusion Laboratories operates a diverse technology stack with applications such as Social Intents, Microsoft 365 and Wix.com, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Fusion Laboratories has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Social Intents, Microsoft and Wix.com.
Fusion Laboratories recently adopted applications including Google Cloud Platform (GCP) in 2021, Microsoft Azure Cloud Services in 2021 and Wix Hosting in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fusion Laboratories’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fusion Laboratories’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fusion Laboratories technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.